Ask him/her to get a state or religious record.
If necessary, assist the claimant in preparing the letter (as explained in GN 00301.190). If the claimant agrees to have the custodian send the evidence directly to the
FO, add a postscript to the letter showing this and enclose a nonfranked envelope
in accordance with GN 00301.195. Remind the claimant to include the fee before mailing the letter.
EXCEPTION: Records at the state and local registry in Aguascalientes, Aguascalientes, are generally
unreliable (as shown in GN 00307.673). If a baptismal certificate is not available,
request a birth certificate as explained in GN 00307.670D.