TN 16 (10-01)
GN 00605.100 When a Payee Evaluation Report (SSA-624-F5) Is Required
The FO must conduct face-to-face interviews and complete an SSA-624-F5 when:
A change in custody has taken place.
The payee gave unacceptable responses on the accounting report which cannot be resolved (GN 00605.065 through GN 00605.068).
No response is received after two requests for accounting (GN 00605.085).
EXCEPTION: In limited nonresponse situations, telephone contact is sufficient to document a Report of Contact (SSA-5002). (See GN 00605.085B., Step 3, for specific situations).