When an applicant expresses a desire to withdraw an application for foreign benefits,
obtain a signed statement giving the reason for the request and forward it to the
Office of International Operations (OIO) at the address in GN 01702.310C.
Advise the applicant that either OIO or the foreign agency will notify him or her
about the disposition of the request. OIO will send the notification unless it has
already sent the application to the foreign agency, in which case that agency will
notify the applicant.
Exception: When a request for withdrawal of a claim for Canadian benefits is filed in a designated
border office (see GN 01715.320) and the claim has already been forwarded to a Canadian agency, forward the request
to the same agency rather than OIO.