TN 2 (03-12)

GN 01714.230 Controlling Requests Sent to a Belgian Agency on Form SSA-2960-USA-BE3-Procedure

A. Procedure when a Belgian agency requests information

When a Belgian agency requests information, prepare a diary.

  • Diary the initial request for 6 months.

  • Diary the follow-up request for 3 months.

B. Procedure when the U.S. Embassy in London, England requests information

When the U.S. Embassy in London, England requests information, diary the request for 6 months from the date the U.S. Embassy in London, England signed Form SSA-2960-USA-BE3.

C. Process for Benefit Earnings Technician (BET), Module Manager, and Deputy Module Manager

  • Benefit Earnings Technician (BET) initiates first and second follow-up.

  • BET forwards third follow-up to the Deputy Module Manager. The Deputy Module Manager contacts the Foreign Service Post (FSP) for assistance.

  • BET forwards the fourth follow-up to the Module Manager. The Module Manager contacts the FSP Supervisor.

  • After the fourth follow-up, the Module Manager routes the case to the Division of International Operations Management and Program Analyst, with a cc to the Deputy Division Director, and Division Director to contact the Regional Federal Benefits Officer (RFBO) for assistance.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0201714230
GN 01714.230 - Controlling Requests Sent to a Belgian Agency on Form SSA-2960-USA-BE3-Procedure - 06/12/2017
Batch run: 06/12/2017
Rev:06/12/2017