BASIC (08-94)

GN 01726.230 Controlling Requests Sent to Dutch Agencies on Form SSA-2960-NL

Procedure

  • Prepare a diary when information is requested from a Dutch agency.

  • Diary initial requests and follow-up requests for 60 days.

  • 1st and 2nd follow- up conducted by DIO Benefit Earnings Technician (BET.)

  • 3rd follow-up routed by DIO BET to DIO Deputy Module Manager to contact Foreign Service Post (FSP) for assistance.

  • 4th follow up routed by DIO BET to DIO Module Manager to contact FSP Supervisor.

  • After 4th follow up DIO Module Manager should route to DIO Management Program Analyst/Deputy Division Director/Division Director to contact Regional Federal Benefits Officer for assistance.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0201726230
GN 01726.230 - Controlling Requests Sent to Dutch Agencies on Form SSA-2960-NL - 01/18/2017
Batch run: 01/18/2017
Rev:01/18/2017