GN 01728.015 How the FSP Processes and Develops Claims Filed with a Portuguese Agency
When a claim for U.S. benefits is filed with a Portuguese agency, that agency routes a liaison Form P/USA 3 to the FSP, along with the Portuguese coverage record (Form P/USA 5).
Follow the procedures below which explain how the FSP should process referrals from the Portuguese agency.
1. Claimant is Eligible for U.S. Benefits
If the claimant meets the age and QC requirements for U.S. benefits, obtain Form SSA-2490-F4 (Part I) and the appropriate RSDI applications and evidence, OR obtain a signed statement that the claimant does not want to file a claim.
Forward claims to CDB in OIO with the liaison Form P/USA 3 and the Portuguese coverage certification (P/USA 5).
If the Portuguese agency has requested information from OIO on Form P/ USA 3, attach a flag to the material with the following information:
The Portuguese agency has requested information on this case. After award or disallowance action, forward the folder to a liaison clerk in the totalization modules.
Forward a signed statement to the totalization modules in OIO if the claimant does not want to file a claim.
2. Claimant is not Eligible for U.S. Benefits
If the claimant is clearly not eligible for U.S. benefits or is already entitled, no claims development action is necessary.
If the Portuguese agency has requested information, forward Forms P/ USA 3 and P/USA 5 to the totalization modules in OIO. If no information was requested, destroy the Portuguese agency forms.