TN 3 (10-22)

GN 01747.225 Requests for Status of Application for Danish Benefits

A. Automatic status notice for an application for Danish benefits

When the Division of International Operations (DIO) forwards claims material (such as information about a Danish claim, certified copies of evidence, or a copy of the worker’s U.S. coverage record ) to Denmark, Benefit Earnings Technician (BET) electronically stores the claims material in the Paperless Processing Center (PPC) system in DIO before forwarding the claim to the Danish agency. The system automatically generates a notice that the BET sends to the applicant. This notice informs the applicant that DIO forwarded the claims material to Denmark.

B. Applicant requests status of a Danish claim

If an applicant contacts the Social Security Administration (SSA) for status of the applicant's claim for Danish benefits and states that they have not received notification that DIO forwarded the claim to the Danish agency, check the PPC system. NOTE: Field offices are able to check the PPC system through the Evidence Portal (EP) application. See MS 09701.001 for an overview of the EP application, and to access the EP User Guide.

1. PPC does not show that DIO forwarded the claim to Denmark

If PPC does not show that DIO forwarded the claim to Denmark, advise the applicant to write directly to DIO at the following address:

Social Security Administration

OEIO - DIO

P. O. Box 17769

Baltimore, Maryland

USA

2. PPC shows that DIO forwarded the claim to Denmark

If PPC shows DIO forwarded the claim to the Danish agency, advise the applicant to contact the Danish agency directly. Applicants can find Danish contact and other information online at:

• •

  Socialministeriet (Ministry of Children, Gender Equality, Integration and Social Affairs)

• •

  Arbejdsmarkedets Tillaegspension (ATP) (Labor Market Supplementary Pension Scheme)

  DIO is unable to determine the status of a Danish benefits claim after a technician forwards the claim to Denmark. For more information about status requests for Totalization claims, see GN 01702.520.