TN 15 (02-08)
GN 02280.810 Sample Guide — Letter Scheduling Personal Conference and Folder Review - Waiver Request
You recently requested that we waive the collection of your overpayment of $ (1).
Based on the facts we have now, we cannot approve your request. However, you have
a right to meet with us before we decide if you have to pay back the overpayment.
This meeting is called a personal conference. A person who has not made any decision
about your waiver request will meet with you. We are writing to schedule this meeting.
You also have a right to review your file before the personal conference. We are scheduling
a time for this meeting as well.
Some Important Dates
We have scheduled a time for you to review your file. This will help you get ready
for your conference. You can review your file on (date and time), at the SSA office listed below. We will make sure that someone is available to
help you when you come in for this review. You may bring a lawyer, friend, or someone
else to help you review your file.
We have scheduled your personal conference for (date
and time) at the same SSA office. You will meet with (name
of interviewer) on that day.
If you prefer, the personal conference and folder review can be conducted by telephone
or video teleconference. If you want to discuss these methods, please call (name of
What Happens At a Personal Conference?
At the personal conference, you will meet with the person who will decide your case.
You can tell this person why you think you should not have to pay us back. At the
meeting, you can also do the following things.
You can have a lawyer, friend, or someone else help you with your case.
You can bring other people to help explain your case.
You can review your file, and add any new facts you have.
You can question the facts we have and the people who gave them.
If You Have Any Questions
If you have any questions, or want to discuss the other means of conducting the personal
conference and folder review, please call (name of interviewer) at (telephone
number of interviewer) . If you cannot come in at the times scheduled, please let us know. We will arrange
new dates and times.
Field Officer Manager
(1) The amount for which the person is liable minus any amount repaid to date
(2) If the person needs to submit verification of financial information, add:
“You need to show us proof of your monthly income, expenses, and assets. Examples
are pay stubs, pension records, rent receipts, utility bills, and bank statements.”