Support the deficiency citation with specific references to:
programmatically required evidence; and
specific, relevant policy.
NOTE: Regional POMS supplements are authorized policy/procedural vehicles applicable only
in the region where issued. A review component can cite a regional supplement as the
basis for a return within the region that issued the supplement; however, cannot use
to support a deficiency in another region.
The quality reviewer must not use Office of Disability Policy memorandums, PolicyNet
Questions & Answers, adjudicating component’s Administrative Letters, Request for
Program Consultation Resolution responses, or other similar written guidelines to
justify or explain a deficiency.
Emergency messages and administrative messages carry the weight of POMS and you may
reference them in support of a deficiency citation.