If the information is not available or inadequate on MCS or MSSICS, take the following
actions:
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•
prepare an SSA-1774-U5 to inform the adjudicating component of the deficiency;
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•
correct any incorrect entries on the portion of the SSA-831-C3/U3 (Disability Determination
and Transmittal) or SSA-832-C3/U3 (Cessation or Continuance of Disability or Blindness
Determination and Transmittal (Title XVI)), or SSA-833-C3/U3 (Cessation or Continuance
of Disability or Blindness Determination and Transmittal) prepared by the adjudicating
component other than the onset date; e.g., the diary date.
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•
prepare an SSA-5524-U3 (Request for Assistance) and ask the FO to investigate the
work activity and determine if an SGA denial or cessation is appropriate;
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•
and if the case is paper, send it to the FO.
To obtain instructions for the FO on return of the:
To the review component and routing of the case folder, follow GN 04440.211D.
When the FO returns the folder to the review component after resolving the work activity
issue follow GN 04440.211D.3.b. in this section.
NOTE: If the missing or inadequate documentation involves a relatively simple question that
the FO could resolve without the folder, e.g., when did the claimant actually stop
work, the review component has the option to telephone, email, or fax the request
to the FO rather than preparing an SSA-5524-U3. When using this expedited process,
the review component must document the conversation and outcome on a SSA-5002 (Report
of Contact) and add it to the folder.