The Office of Quality Review (OQR) uses the SSA-93 (Quality Review Feedback Report)
to request field office (FO) corrective actions and to provide information to the
FO. The FO documents its actions on the Seattle SSA-93 Quality Review website.
The FO receives feedback from OQR for the:
Stewardship review only if there is a payment deficiency (in any amount) or an informational
item that requires FO action.
Transaction Accuracy Review (TAR) on every case (even if there is no payment error
or informational item.)
OQR loads supporting materials to the electronic folder or Non-Disability Repository
for Evidentiary Documents (NDRED) or sends them with the SSA-93 as attachments. OQR
names any documents they load to NDRED “REVDOC 93” to distinguish them from FO documents.
OQR sends copies of the SSA-93 to the Office of the Regional Commissioner (ORC) for
Stewardship payment errors, TAR cases with dollar deficiencies of $5.00 or more, and
for informational items that require FO action. OQR only sends cases to the SSA-93
website for tracking purposes when FO action is required.
NOTE: If you receive an SSA-93 in error or have other issues with jurisdiction or access
to cases on the SSA-93 Quality Review website, contact your ORC. You may also refer
to the SSA-93 Quality Review website user guide. The SSA-93 Quality Review website
has a link to the SSA-93 for each case if the FO did not receive the original email.