When the claimant furnishes the veteran's service number, enter it in Item 6B. Do
not complete Items 6A, 6C, or 6D.
When the claimant cannot provide the veteran’s service number, or a “C” or “XC” file
number, enter as much of the service history in 6A, 6C, and 6D as the claimant can
provide. A complete and accurate service history will expedite the VA’s handling of
If the claimant is unsure of the veteran’s service dates, check the Veterans Benefits
Administration Query (VBAQ), earnings record, and the Disability, Railroad, Alien
and Military Service (DRAMS) file to help provide as much information as possible.
Enter “unknown” for any service history information the claimant cannot provide.
For information on the VBAQ, see MSOM QUERIES 003.020. For information on DRAMS, see
MSOM QUERIES 005.003.