TN 9 (04-97)
RS 02650.146 Claims and Inquiries From, or on Behalf of, Individuals in Armenia
A. PROCEDURE - GENERAL
Handle current claims and inquiries from individuals in Armenia under the normal procedures.
(See RS 02650.148 for information on underpayment claims.)
B. PROCEDURE - FO ACTION ON THIRD-PARTY INQUIRIES
If an individual inquires about benefits for an individual in Armenia, tell the inquirer that payments can be made to some individuals in that country, as explained in RS 02650.140B.
If the individual on whose behalf the inquiry was made has not filed for benefits, tell the inquirer that the individual should write to the Office of International Operations (OIO).
If the individual on whose behalf the inquiry was made either had his/her benefits suspended or never received any payment because he/she was in Armenia, obtain the following information and forward it to OIO:
name and current address of the beneficiary;
Social Security number (SSN) on which the claim was filed (or sufficient information to identify the number holder (NH), if the SSN is unknown); and
NOTE: Because many individuals used different names in the United States, it is important to get all the names the NH may have used.
relationship of the individual in Armenia to the NH if he/she is not the NH.
Include the name and address of the inquirer in case we need additional information.
Upon receipt of the inquiry, OIO obtains the folder and takes appropriate action.