TN 25 (12-23)

RS 02650.266 Claims and Inquiries From, or on Behalf of, Individuals in Russia

A. Procedure for Russia

Handle current claims and inquiries from individuals in Russia under normal procedures.

For information on underpayment claims, see RS 02650.268.

For information on Russian evidence, see GN 00307.787.

B. Procedure for FO action on third-party inquiries

If an individual inquires about benefits for an individual in Russia, tell the inquirer that payments can be made to some individuals in that country, as explained in RS 02650.260C.

If the individual on whose behalf the inquiry was made has not filed for benefits, tell the inquirer that the individual should write to the Office of International Operations (OIO).

If the individual on whose behalf the inquiry was made either had their benefits suspended or never received any payment because they were in Russia, obtain the following information and forward it to OIO:

  • name and current address of the beneficiary;

  • Social Security number (SSN) on which the claim was filed (or sufficient information to identify the number holder (NH), if the SSN is unknown); and

    NOTE: Because many individuals use different names in the United States, it is important to get all the names the NH may have used.

  • relationship of the individual in Russia to the NH if they are not the NH.

Include the name and address of the inquirer in case we need additional information.

C. Process for claims inquiries from, or on behalf of, individuals in Russia

Upon receipt of the inquiry, OIO obtains the folder and takes appropriate action.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0302650266
RS 02650.266 - Claims and Inquiries From, or on Behalf of, Individuals in Russia - 12/05/2023
Batch run: 12/05/2023
Rev:12/05/2023