RS 02805.035 DO Follow-Up

Telephone contacts should be made in any situation in which a reply has not been made by the end of 15 calendar days from the date the SSA-1877 was received by SSA, or the claimant or beneficiary later reports that the payment reported forthcoming was not received. These calls should be directed to the appropriate Inquiries Staff.

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RS 02805.035 - DO Follow-Up - 12/13/1989
Batch run: 07/03/2014