If contact with a collateral source is necessary, the Privacy Act (see GN 03316.001) indicates that the amount of information disclosed should be limited to the claimant's
name, Social Security number, the fact that the claimant has filed a claim with SSA,
and, as briefly as possible, the reason why the contact is necessary (i.e., information
is needed from them to help SSA determine the claimant's eligibility for or entitlement
to benefits under the Social Security program). In the course of the contact, do not indicate that the claimant is mentally impaired.