BASIC (01-12)

DI 27530.015 Completing Form SSA-831 in Title II Reopening Cases

The field office (FO) is primarily responsible for completing items 1-14 on the Form SSA-831 Disability Determination and Transmittal. However, the Disability Determination Services (DDS) is responsible for reviewing the FO-completed items on the SSA-831 (or other FO-completed transmittal); and, contacting the FO to resolve any discrepancies such as name, social security number, or type of claim.

If an item can be completed in the same manner for both initial and reopening cases, reference the listed Program Operations Manual System (POMS) section. If the item is not listed below, leave it blank.

After preparing the determination, route electronic cases to the FO. Route paper cases per DI 32005.000 Routing - Initial/Reconsideration/Reopening Cases.




Enter the three-digit DDS code.


Enter the date from the SSA-831 the FO recorded the original decision.


Enter the Social Security number (SSN) from folder tab.


Claimant's name and address.


a. Enter the name and most recent address of claimant, or


b. If claimant is now deceased, enter the claimant's name only and “claimant deceased.” You do not need an address, or


c. If someone applied on behalf of a claimant, follow the applicant's name with “for” and the claimant's name. If the claimant is deceased, follow the claimant's name with “deceased”. Use the applicant's address for both of these situations.


Enter the name of the SSN holder on whose earnings record the claim is filed for childhood disability benefit (CDB) claims, disabled widow/widower benefit (DWB) claims, and parent determinations.


Indicate the type of claim as reflected on the original SSA-831.


Use date of birth (DOB) from the SSA-831 used to record the original decision.


Check the “PD” block if decision was a denial.


When a title XVI reopening is also pending in the DDS, enter “Concurrent title II/title XVI.” Also, repeat any remarks appearing on the original SSA-831 that are still pertinent.


Do not complete since presumptive disability does not apply to reopening cases.


Complete FO address and code. Enter current FO information if changed from the initial SSA-831.


See DI 26510.010 through DI 26510.040.


Enter the Regulation—Basis code that is applicable to the reopening determination. See DI 26510.045.


See DI 26510.050.


Check this block except in an escalated claim.


Indicate the level of claim reflected on the most recent SSA-831-U5.


See DI 26510.070.


Check block for SSA-4268-U4/C4 if applicable.


If an Appendix 2 rule (See DI 25025.001 and DI 25025.005) is met at the time of adjudication in either an allowance, denial, or closed period case, ci