BASIC (03-01)

DI 33010.035 Claimant's Address Changes

A. Policy

When the FO is notified of a claimant's change of address, written confirmation of the change will be sent to the DHU. (If the FO is aware of a hearing scheduled, it calls the DHU before sending written confirmation.)

When the DDS is notified of a claimant's change of address, confirmation will be sent to the FO and DHU unless these offices notified the DDS of the change.

B. Procedure

1. General

Use the SSA Service Area Directory, if necessary, to determine the DHU and FO servicing the claimant's new address.

See that written confirmation of the change is associated with the claims folder.

2. Address change does not change DHU

When the change of address does not change the DHU:

  • amend the DHU folder and the hearing schedule to reflect the current address,

  • use the new address in all future correspondence, and

  • send the claims folder to the FO servicing the claimant's new address, i.e., when the case is to go to the FO upon completion of the reconsidered determination.

3. Address change causes change in DHU

When the change of address causes a change in the DHU:

  • postpone any hearing scheduled and send a notice of postponement to the claimant which explains the transfer of the case to the new DHU,

  • maintain a record of the transfer in the DHU, and

  • forward any relevant material including the DHU folder to the new DHU via an SSA-408 showing the reason for the transfer. (See DI 33010.040 for additional information on transferring a case to a different DHU.)

4. DHU told of change by source other than FO, DDS, or DHU

Notify the FO of the change.

Notify the DDS of the change if the claims folder is in the DDS.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0433010035
DI 33010.035 - Claimant's Address Changes - 02/21/2013
Batch run: 02/21/2013
Rev:02/21/2013