Performance standards are measured in three areas of claims processing.
Combined titles II and XVI initial claims accuracy.
Title II initial processing time.
Title XVI initial processing time.
CURRENT PERFORMANCE STANDARDS
Intermediate Level Represents level of performance between the threshold and target levels.
SSA will negotiate annually with the DDS to establish these goals designed to help
the State reach target levels.
NOTE: Accuracy threshold refers to the percentage of cases that are not returned to the
DDS for further development or correction of decision.
OVERALL DDS LEVELS OF PERFORMANCE