DI 40101.020 Railroad (RR) Case Processing
The Great Lakes Program Service Center’s Disability Processing Branch (GLPSC-DPB) processes:
dual eligibility claims for all career RR and surviving dependent Railroad (RR) annuitants, and
joint freeze cases.
NOTE: These cases require coordination with the Railroad Retirement Board.
The Field Office (FO) takes the initial claim(s) in EDCS and transfers to GLPSC-DPB (V32) for processing. Upon completion, GLPSC-DPB returns the case to the FO for final processing and adjudication.
GLPSC-DPB instructions for processing career RR and joint freeze cases, see DI 44001.000
GLPSC-DPB processing of joint-freeze cases, see DI 44005.000
FO instructions for processing career RR, see DI 11050.000