TN 37 (11-94)
DI 42594.010 Responding to Inquiries
Respond to any inquiry that does not pertain to the status of an individual's State of New York case. For inquiries regarding status of an individual's State of New York case, follow 2. below.
2. Inquiries about status of case - PSC
For any inquiry that pertains to the status of an individual's State of New York case:
Obtain Civil Action Tracking System (CATS) query. Until PSCs are given direct query capability, obtain status from CATS by telephoning State of New York Coordinator in CO, on (410) 965-1770.
Based on information provided by State of New York Coordinator, prepare and release written notice giving status of inquirer's State of New York case.
After reply forward inquiry and copy of response to current folder location. If case has not yet been alerted, send material to: