BASIC (02-02)

DI 55075.030 Handling Complaints About the PM

Procedure

Field components may receive complaints about the PM. If this occurs:

  • identify the individual making the complaint (e.g., a beneficiary, EN, State VR agency, other service provider, State P&A specialist);

  • take a signed statement, on Form SSA-795, from the individual; and

  • forward the Form SSA-795, and any accompanying documentation the individual wishes to submit, to the Regional Center for Disability Programs for subsequent forwarding to OESP.

NOTE: If the individual submits a letter or other statement complaining about the PM, forward it to the Regional Center for Disability Programs.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0455075030
DI 55075.030 - Handling Complaints About the PM - 04/29/2013
Batch run: 04/29/2013
Rev:04/29/2013