A barcode cover sheet must be created whenever documents from external sources (e.g.,
Paperless, claimants, applicants, representatives, medical providers, etc.) must be
imaged (i.e. faxed or scanned) into the EF. The Field Office (FO), Processing Center
(PC), Office of Disability Adjudication and Review (ODAR), and Office of Quality Assurance
(OQA) will create barcode cover sheets using the eView “Create Barcode” feature. The
Disability Determination Services (DDSs) will use their legacy systems to produce
barcodes when needed.
NOTE: For instructions on creating barcodes via eView, see eView training lesson which
can be accessed at the Office of Training link: http://learning.ba.ssa.gov/ol/.
The PC must create a separate barcode cover sheet for each document to be imaged.
NOTE: Do not create barcode cover sheets for documents that are mailed to the DDS.
Prepare the document for faxing (e.g., remove staples, assemble pages correctly, orient
pages properly to avoid being faxed or scanned upside down, etc.) and place the barcode
cover sheet on top of the document.
NOTE: Multiple documents belonging to different cases can be faxed simultaneously (in
one batch) as long as the correct barcode cover sheet is placed on top of each document.
Use the centralized fax number (1-866-722-2297) when faxing documents into the EF.
After faxing the document into the EF, open the case in eView and select the “Case
Documents” tab to verify that the imaged document is in the EF and is readable.
NOTE: Do not re-fax documents that are inverted if they are readable. The imaged documents
can be repositioned.