After transferring a claim to a DDS, alerts generate to the DDS when the FO uses the
UAT utility to:
Update mainframe data (e.g., changes to the claimant's name, address, claim type);
Update disability report information (e.g., new medical source, new allegations, tests,
Add a new or escalated claim to a case currently pending in the DDS.
When the FO completes the UAT, an electronic SSA-5002 (Report of Contact) is generated
and added to the CEF. Details of the alert can be found by selecting the alert displayed
in the “alerts” table under the Alerts and Messages Tab in eView, or by viewing the
image of the SSA-5002 under the Case Documents tab. For more information about the
FO use of the UAT Utility, see Using the Update-After-Transfer Utility - DI 81010.095.