TN 5 (03-12)

SI 00604.116 Direct Deposit Information: Question 4

A. When to complete question 4

Complete for all claimants.

B. Explanation to claimants

Indicate that the claimant must receive payment by direct deposit and discuss its advantages as stated in GN 02402.005G.

C. Direct deposit elected

Enter:

  1. Routing transit number (RTN),

  2. The type of account "C" (checking) or "S" (savings), and

  3. Depositor account number (DAN).

Do not enter the name and address of the financial institution because the RTN is the "identifier."

D. Direct deposit not elected

Follow this procedure:

  • If the claimant does not have a bank account, discuss the Direct Express® debit card and its advantages as stated in GN 02402.007.

  • If the claimant does not agree to electronic payment, tell the claimant, “We will temporarily pay you by check and Treasury will contact you at a later time to discuss how you will receive your benefit payments in the future.”

  • Mark either the "No Account" block or the "Enroll in Direct Express" block.

  • Explain that the claimant must promptly report any change in residence or mailing address to a Social Security office

E. References

  • GN 02402.005 Direct Deposit Information for All Types of Interviews

  • MSOM MSSICS 008.005 Mailing/Payment Address (ADDR)


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0500604116
SI 00604.116 - Direct Deposit Information: Question 4 - 03/28/2012
Batch run: 03/28/2012
Rev:03/28/2012