SSA Access to State Records Online (SASRO) agreement with the Massachusetts Executive
Office of Health and Human Services (EOHHS) allows a limited number of Boston Region
technicians access to information through the DTAConnect portal. The State's electronic Department of Transitional Assistance Connect (DTA
Connect) portal provides information on TAFDC, Supplemental Nutrition Assistance Program
(Food Stamps), and Emergency Aid to the Elderly, Disabled and Children (EAEDC or General
Assistance) records.
Per Commonwealth of Massachusetts regulations, the State grants access to DTAConnect and limits access to a small number of SSA technicians. Contact the Boston Regional
Office Center for Disability and Programs Support (CDPS) via vHelp for access requests.
Technicians outside the Boston Region should contact a local FO technician whom already
has access granted by the State.
CDPS will provide the necessary documents for requesting access and will forward the
completed documents to DTA. After DTA grants access, the designated users will receive
an automated email with the link to DTAConnect and login instructions. Supplemental instructions for DTAConnect Access/Login, Navigation and Verification, provided by CDPS, will be emailed to technicians
granted access. The instructions contains information regarding what functions are
accessible, which functions are off limits, and how to navigate in the DTAConnect portal.