SI 02306.030 National Correction Procedure
1. State Use Of SDX
States receive information about SSI recipients at least once a week via the State Data Exchange (SDX) created from the Social Security Record (SSR).
States use the SDX data primarily to help administer their Medicaid and State supplementation programs.
When comparing State data to the information on the SDX, States may uncover discrepancies that could affect State programs and/or the SSI program.
Although local procedures may be established for reporting these discrepancies to SSA, States may opt to use the National Correction Procedure.
2. Reporting Discrepancies
On an individual case basis, States may report discrepancies in the following list of data items:
Individual recipient identification (ID code)
Date of birth (month/year)
Date of death (month/year)
Marital status code
Payee name and/or mailing address (including ZIP)
Residence address (including ZIP)
Federal LA code
Optional State Supplement LA code
State and county code
Third party liability code and date
Unearned income type code
Unearned income start date
Unearned income stop date
Unearned income amount
Unearned income frequency
Unearned income claim/ID number
Earned income period
Earned income wage estimate
Net earnings from self-employment estimate
Medicaid eligibility code (i.e., for Medicaid qualifying trusts)
Transfer of assets start date
1. State Responsibilities
The State is responsible for:
Completing Parts I and II of Form SSA-3911-U4, “Report of Change—SSI Data” (see SI 02306.703 for an exhibit);
Mailing copies of form SSA-3911-U4;
If a recipient report is the source of the discrepancy:
Submitting supporting documentation, if available, to SSA.
Advising the recipient to report the change to SSA immediately. SSA will also request the recipient to submit supporting documentation, if necessary ; and
Following up with the servicing FO in 60 days if it does not receive notification that the discrepancy was resolved.
2. FO Responsibility
The FO is responsible for:
Resolving issue(s) reported by the State on the SSA-3911-U4. FO may contact the originating State component to resolve minor matters; e.g., need for additional information on the SSA-3911-U4.
If the issue will not be resolved in 30 days, advising the RO of the reason for the delay and the estimated time needed to complete development.
Notifying the State and RO of discrepancy resolution by annotating Part III of the SSA-3911-U4 and mailing:
3. RO Responsibility
The RO is responsible for:
Setting up a pending file upon receipt of the SSA-3911-U4 from the State.
Following up with the FO if discrepancy has not been resolved in 30 days.
Following up with the FO Management after an additional 15 days if the discrepancy has not been resolved.
Closing pending file upon receipt of SSA-3911-U4 with Part III completed by the servicing FO.