If FO 872 is not able to contact the individual to take the EHH Medicare claim or,
if when contacted, the individual is no longer interested in pursuing the Medicare
claim, FO 872 must take the following actions to close out the EHH Medicare Leads
form. For more information on the EHH Medicare Leads see HI 00803.001A.
-
a.
Establish Access the enhaced Leads and Appointment System (eLAS). and verify the following
information:
-
•
the application type shows as HI/SMI;
-
•
Office Code 872 (Kalispell, Montana); and
-
•
enter the remark shows, “Environmental Health Hazard Case - Contact FO 872 if re-contacted
by applicant”.
-
b.
Send a close out notice via:
-
•
if the date the lead is established in (eLAS) is in the same month as the date of
protective filing; or
-
•
DPS if the date of establishment of the lead in the (eLAS) is after the month of the
protective filing date. date.