TN 30 (06-25)

NL 00705.720 Introduction Letter

  

AGENCY LETTERHEAD

Date: [Fill-in]

Case ID: [Fill-in]

     

Addressee Name

Address Line 1

Address Line 2

City, State, ZIP code

    

INTRODUCTION LETTER

   

If initial or reconsideration claim use:

We are the office that makes disability decisions for the Social Security Administration. We are writing to tell you that we are reviewing your/[claimant's full name]'s disability claim.

If Age 18 Redetermination use:

We are the office that makes disability decisions for the Social Security Administration. Because you/[claimant full name] are/is now age 18 or older, we need to re-evaluate your/his/her case using adult disability rules.

If CDR use:

We are the office that makes disability decisions for the Social Security Administration. Periodically, we must review the cases of people who are receiving disability benefits to make sure they remain disabled under our rules.

 

If initial or reconsideration claim include:

How We Decide Eligibility For Disability Benefits

If child claim use:

To be eligible for disability benefits, you/he/she must have a medical condition(s) that:

  • Causes marked and severe functional limitations, and

  • Has lasted or is expected to last for at least 12 months in a row, or is expected to result in death.

If adult claim use:

To be eligible for disability benefits, you/he/she must have a medical condition(s) that:

  • Keeps you/him/her from doing your/his/her past work or adjusting to other work, and

  • Has lasted or is expected to last for at least 12 months in a row, or is expected to result in death.

 

What We Will Do

If initial or reconsideration claim use:

We will review the medical and other information we have. If we need more information to decide whether you/he/she are/is disabled, we may arrange an exam or test which we will pay for. We may also reimburse some travel expenses to the exam or test site based on a set rate.

If Age 18 Redetermination use:

Doctors and other trained staff will decide if you/he/she are/is disabled. To do this, we may need to request information from your/his/her doctors, hospitals, clinics, and other sources, at no cost to you/him/her. If we need more information to decide whether you/he/she are/is disabled, we may arrange an exam or test. We will pay for the exam or test. When we have finished the review, we will send a letter to let you know what we have decided.

If CDR use:

Doctors and other trained staff will review your/his/her case to see if your/his/her medical condition(s) have changed since the last time we reviewed your/his/her case. To do this, we may need to request information from your/his/her doctors, hospitals, clinics, and other sources, at no cost to you/him/her. If we need more information to decide whether you/he/she are/is still disabled, we may arrange an exam or test. We will pay for the exam or test. When we have finished the review, we will send a letter to let you know what we have decided.

 

What You Need To Do

Please respond quickly to any letters or forms that you receive from us. Let us know right away if any of the following things happen while we [process this claim[1] /re-evaluate this case[2] ]:

  • New doctor or hospital visit,

  • Additional tests, therapy, or surgery,

  • Changes in dosage, addition, or discontinuation of medication(s),

  • New conditions develop,

  • Additional current or past medical, educational, or mental health sources not listed on the application.

If adult claim, also include:

  • Begin or return to work.

You must report to SSA right away any changes to your/his/her address, telephone number(s) or any other personal information.

 

Contact Your Medical Source(s)

Obtaining all necessary medical records is critical in reviewing your/his/her disability [claim[3] /case[4] ]. If additional medical information is needed, we may request a consultative examination(s). We encourage you to contact your/his/her medical source(s) to:

  • Ensure they submit your/his/her medical records to SSA as soon as possible, and

  • Determine if they are willing to perform a consultative examination if one is necessary.

Contacting your/his/her medical source(s) can help expedite obtaining your/his/her records, avoid delays in processing your/his/her claim, and assist us in making a timely and accurate determination. If your/his/her medical source is available to conduct the consultative examination, please have them contact the DDS at the number or address listed in this letter.

 

Suspect Social Security Fraud?

Please visit https://oig.ssa.gov/report or call the Inspector General's Fraud Hotline at (800) 269-0271. If you are deaf or hard of hearing, call TTY (866) 501-2101.

 

If You Have Any Questions

If you have any questions or wish to provide more information, please call us at the number(s) shown [DDS office hours]. When you call or leave a message, please provide the Case ID: [case ID number], your name, and a call back number.

 

Thank you for your cooperation,

[Name]

[Phone Number]

[Fax Number]

 

Enclosures:

Multi-Language Insert

 


Footnotes:

[1]

If initial or reconsideration claim.

[2]

If CDR or Age 18 Redetermination.

[3]

If initial or reconsideration claim.

[4]

If CDR or Age 18 Redetermination.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0900705720
NL 00705.720 - Introduction Letter - 06/17/2025
Batch run: 06/17/2025
Rev:06/17/2025