TN 18 (08-14)
NL 00730.030 Title II Redesign (T2R) Standalone Change of Address Confirmation Notices
A. Introduction
As part of SSA’s effort to reduce fraud, T2R sends a notice to the beneficiary or representative payee whenever an address is changed through the internet at “mySocialSecurity.” The notice tells the beneficiary or representative payee to contact us if he or she didn’t change the address. We started sending out this notice in August 2014 as part of the Direct Deposit Fraud Program.
The Master Beneficiary Record (MBR) does not store both the beneficiary and representative payee’s addresses. Therefore, the T2R notice system only sends the notice to the old mailing address on the MBR, which may belong to a representative payee or beneficiary. The notice does not display a Social Security number, and we do not send a copy to attorneys.
The T2R notice system only produces complete notices for change of address confirmation, so no notices are completed through AURORA (manual notice system) or through any other manual process. If an incomplete notice generates, it will be removed from the file and written to an error log. The error log will be investigated by systems staff.
B. Sequence of notice
The Universal Text Identifiers (UTIs) used in the Change of Address notice generate in the following order:
UTI | Type | Description |
|---|
SSAH01 | Mandatory | SSA Heading |
SSAH05 | Mandatory | SSA Heading |
HDR026 | Mandatory | Social Security Administration P.O. Box 32905 Baltimore, Maryland 21241-2905 |
MESH06 | Mandatory | Masked Claim Number and Date |
SSAH30 | Mandatory | Addressee and Pre MBR Address |
SNO002 | Optional | Centralized Special Notice Option Text |
SNO004 | Optional | Special Notice Option Text |
COA014 | Mandatory | Text |
COAC02 | Mandatory | Caption |
COA015 | Mandatory | Text |
COAC03 | Mandatory | Caption |
COA016 | Mandatory | Text |
REFC07 | Mandatory | Caption |
REF001 | Conditional | Text – uses Pre MBR DOC |
REF002 | Conditional | Text – uses Pre MBR DOC |
REF003 | Conditional | Text – uses Pre MBR DOC |
REF008 | Conditional | Text – uses Pre MBR DOC |
SSAS02 | Mandatory | Signature |
NOTE: The type ‘Mandatory’ indicates that the UTI must be included in every COA notice. The type ‘Conditional’ indicates that only one of the UTIs is selected based on the conditions of the particular situation, as in the case of the Referral UTIs. The type ‘Optional’ indicates that the UTI is dependent on a particular condition, but is not a required condition or paragraph (e.g., the beneficiary has elected a particular Special Notice Option).
C. Universal text identifiers used in the notice
COA014 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – ADVISES BENEFICIARY THAT WE CHANGED THE ADDRESS ON THE MASTER BENEFICIARY RECORD (MBR)
Thank you for notifying us about your change of address. We have updated (1) Social Security record. We are sending this letter to the address we previously had on file for you. We are doing this so we can make sure that you were the one who reported the address change. We will send any future letters to the new address. If you reported an address change, you do not need to respond to this letter.
Fill-in values: | |
|---|
Fill-in (1) | |
Choice 1 | your |
Choice 2 | Beneficiary’s Given Name (BGN) plus Beneficiary’s Last Name (BLN) (possessive) |
COA015 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – ADVISES BENEFICIARY TO CONTACT A SOCIAL SECURITY OFFICE IF NO ADDRESS CHANGE WAS REQUESTED
If you did not request this recent address change, please call or visit any Social Security office right away.
COA016 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – ADVISES BENEFICIARIES OF HOW TO VIEW RECORDS ONLINE AND HOW TO CREATE A “MY SOCIAL SECURITY” ONLINE ACCOUNT
(1) can view (2) Social Security records online with (3) “mySocial Security ” online account. If (4) not already have a “mySocial Security” account, we invite (5) to visit our website at (6) to create one.
Fill-in values: | |
|---|
Fill-in (1) | |
Choice 1 | You |
Choice 2 | Beneficiary’s Given Name (BGN) plus Beneficiary’s Last Name (BLN) |
Fill-in (2) | |
Choice 1 | your |
Choice 2 | her |
Choice 3 | his |
Fill-in (3) | |
Choice 1 | your |
Choice 2 | her |
Choice 3 | his |
Fill-in (4) | |
Choice 1 | you do |
Choice 2 | she does |
Choice 3 | he does |
Fill-in (5) | |
Choice 1 | you |
Choice 2 | her |
Choice 3 | him |
Fill-in (6) | www.socialsecurity.gov |
COAC02 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – CAPTION
If You Did Not Change Your Address
COAC03 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – CAPTION
Online Services
HDR026 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – RETURN ADDRESS
Social Security Administration
P.O. Box 32905
Baltimore, MD 21241-2905
MESH06 - T2R STANDALONE CHANGE OF ADDRESS NOTICE – NOTICE DATE AND MASKED SSN
Date: (1)
Fill-in values: | |
|---|
Fill-in (1) | Masked Claim Number, then T2R Post Entitlement Run Date + 7 days in format Month DD, CCYY |
REFC07 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – CAPTION
If You Have Questions
REF001 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – REFERRAL PARAGRAPH – DOMESTIC ADDRESS – T2/TSC NUMBER NOT PRESENT OR EQUALS THE NATIONAL NUMBER
Refer to NL 00730.136
REF002 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – FOREIGN ADDRESS
Refer to NL 00730.136
REF003 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – DOMESTIC ADDRESS
Refer to NL 00730.136
REF008 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – DOMESTIC ADDRESS – NO T2/TSC AND NO LOC ON DOORS
Refer to NL 00730.136
SNO002 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – SPECIAL NOTICE OPTIONS – BRAILLE, DATA CD, AUDIO CD OR LARGE PRINT
Refer to NL 00730.138
SNO004 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – SPECIAL NOTICE OPTION – TELEPHONE CONTACT
Refer to NL 00730.138
SSAH30 – T2R STANDALONE CHANGE OF ADDRESS NOTICE – PAYMENT LEGEND AND ADDRESS
Refer to NL 00730.138