NL 01001.050 Where to View a Special Notice Option (SNO) Indicator
Special notice option (SNO) indicators are found in numerous systems records.
A. Where is the special notice option (SNO) indicator displayed in eView?
1. How the SNO indicator appears in eView
If the applicant, beneficiary, recipient, or representative payee selects a special notice option, eView displays a SNO link in the eView header bar. If the person did not select a special notice option, the SNO link will not display in the eView header bar and the person receives notices in standard print via first-class mail.
2. How to view the SNO indicator in eView
To see the current special notice option selection in eView, click on the “SNO” link in the eView header bar. The “Special Notice Option” page displays the person’s information and current SNO selection. The SNO selection also displays under the Case Data tab when you select the “Contacts” link. The “SNO” field and description only displays for the person who selects a special notice option. The eView system displays the most current SNO selection each time you launch the application.
3. Where eView displays representative payee information for the special notice options
If the representative payee selects a special notice option, the information will appear in eView by selecting either the “SNO” link in the eView header bar or the “Case Data” tab under the “Contacts” link.
B. Where else are special notice option (SNO) indicators displayed?
You can query the iSNO application to determine a person’s special notice option. In addition, you can find SNO indicators on other systems records.
for title II see SM 03005.315, Special Notice Option;
for title XVI see SM 01601.475, Person Related Data - PRSN;
for title XVI see SM 01601.565, Representative Payee Data - REPY; and
for Visitor Intake Process (VIP) see SM 01605.005, Identifying Information on the Customer Service Record (CSR).