If a blind or visually impaired person asks you to read a publication that was enclosed
with a notice, determine if the person has Internet access and if the publication
is available online.
If the person has Internet access and the publication is available in audio:
advise the person that he or she can listen to the publication immediately on our
give the person the appropriate website: For English audio publications the website
is www.ssa.gov/pubs/audio/audio.html . For Spanish audio publications the website is www.segurosocial.gov/espanol/audio/audio-es.html .
If the person has Internet access and Screen Reader or Screen Magnifier software and
wishes to access SSA publications via the Internet:
provide the person with the following Internet address to access SSA's list of publications
www.socialsecurity.gov/pubs/englist.html ; and
tell the person we also provide tips on how to enlarge the text on our Internet screens
at www.socialsecurity.gov/access3.html .
If the person does not have Internet access, the publication is not available online,
or the person requests the information be read for any reason, read the publication
to the person.