A formal denial of an application for Special Veteran Benefits (SVB) will be processed
The claimant does not meet at least one of the qualification requirements for SVB
The claimant fails to establish foreign residency within the established timeframes
(VB 00102.010); or,
A disqualifying event exists at the time the determination of qualification is made
SVB denials will be made by the servicing FO when the SVB claim is filed in the U.S.
The Regional Federal Benefits Officer (RFBO) in Manila, Philippines has the authority
to process formal SVB denials or he or she may send the SVB claim to the Palm Springs
CPS to be processed. Denials on all other SVB claims filed outside the U.S., including
those filed in an FBU are processed by the CPS in Palm Springs.
EXCEPTION: Denials on SVB applications filed in Puerto Rico and the U.S. Virgin Islands are
processed by the South Bronx CPS.
NOTE: See VB 00201.055 for processing denials on an SVB application from a person without an SSN.