Identification Number:
Intended Audience:All RCs/ARCs/ADs/FOs/TSCs/PSCs/OCO/OCO-CSTs/ODARHQ
Originating Office:ORDP OISP
Title:New Representative Payee System (RPS) remark of the RPFQ screen “RP Applicant on PUPS” Database”—Instructions Will Follow Shortly
Type:EM - Emergency Messages
Program:Title II (RSI); Title VIII (SVB); Title XVI (SSI)
Link To Reference:See References at the end of this EM.
Retention Date: December 12, 2013

A. Purpose

This emergency message (EM) notifies RPS users of a new RPS remark. Effective April 28, 2012, a new RPS remark will appear on the RP Full Query Response screen (RPFQ) and the Individual RP Screening Query Response (RPSQ) screen, to alert the technician that a Prisoner Update Processing System (PUPS) query exists for the payee applicant (MSOM RPS 007.006 and MSOM RPS 007.003). The new remark says “RP Applicant on PUPS Database.”

B. Processing instructions for the new RPS remark encountered during the representative payee application

If a technician encounters the alert “RP Applicant on PUPS Database” during the representative payee application, he or she must query the PUPS record and discuss the PUPS information with the payee applicant. If the payee applicant is also a title II beneficiary or SSI recipient, consider the effect of the alert on his or her own entitlement or eligibility. The technician should explain to the applicant that our records indicate that he or she was incarcerated on _____ (fill in the date). This explanation allows the applicant to give details about his or her incarceration. If the applicant does not volunteer details about the incarceration, the following questions may help the technician in obtaining additional information:

    • What crime were you convicted of?
    • Was anyone injured because of the offense?
    • What was your sentence?
    • Did you serve any jail time?
    • Were you released from prison early due to “good behavior”?
    • Were you placed on probation or parole?
    • Were you ordered to pay restitution to anyone because of the offense?
    • Have you been arrested since this conviction? If so, when was the arrest and why were you arrested?
    • Has your current case been resolved? If not, are you awaiting a trial date?
The technician may need to tailor the questions depending on the circumstances of the case and the applicant’s answers.
    Document the PUPS information and the applicant’s responses to the questions on the Applicant/ Representative Payee Special Text Screen (RPST). It is important to document the information on the RPST screen so that it is available in the future. (MSOM RPS 002.020)

    Remember, the technician must consider the type of crime committed by the applicant, when the crime was committed, the applicant’s relationship to the beneficiary, and the custodial arrangement of the beneficiary in order to make a suitability determination regarding a representative payee applicant. Do not appoint someone with a criminal past unless a more suitable payee is not available, or the applicant does not pose a risk to the beneficiary and will act in the beneficiary’s best interests. For additional information about what to consider when evaluating a payee applicant, see instructions in GN 00502.130 through GN 00502.133.
      If the payee applicant states that the PUPS alert is erroneous and that he or she was never incarcerated, for development for identity discrepancies, refer to GN 02607.640.
        NOTE: Technicians cannot select any person convicted of a felony under sections 208, 811, or 1632(a) as well as “fugitive felons” with offense codes 4901, 4902, or 4999, per GN 00502.133C.1. and GN 00502.133C.2.

        Direct all program–related and technical questions to your RO support staff or PSC OA staff. RO support staff or PSC OA staff may refer questions or problems to their Central Office contacts.

        MSOM RPS 007.003 Individual RP Screening Query Response (RPSQ)
        MSOM RPS 007.006 Individual RP Full Query Response (RPFQ)
        GN 00502.130 Factors to Consider in Evaluating Payee Applicants
        GN 00502.132 Selecting a Qualified Representative Payee (RP)
        GN 00502.133 Payee Applicant is a Felon or Fugitive or Has Been Convicted of Other Criminal Act
        GN 02607.640 Identity Data Development and Verification Processing
        EM-12017 - New Representative Payee System (RPS) remark of the RPFQ screen “RP Applicant on PUPS” Database”—Instructions Will Follow Shortly - 04/25/2012