PROGRAM OPERATIONS MANUAL SYSTEMPart SI – Supplemental Security IncomeChapter 023 – Posteligibility EventsSubchapter 10 – SSI InterfacesTransmittal No. 74, 05/26/2026
Audience
Originating Component
ISP
Effective Date
Upon Receipt
Background
This is a new POMS section to house the instructions for processing the new E2 Diary. The instructions were previously located in EM-24047 - SSI Living Arrangements Regulatory Changes - Technician Instructions for Identifying and Processing Affected Cases.
Summary of Changes
SI 02310.030 Annual COLA and Rental Subsidy (E2 Diary)
This is a new POMS section. The instructions from B.3 and C.3 of EM-24047 REV were copied into this new POMS.
This section provides the diary processing instructions for the E2 diary which is meant to alert technicians to potential changes in rental subsidies due to the annual cost-of-living adjustment (COLA). For more on rental subsidies, please refer to SI 00835.380.
During the annual systems COLA run, our system will set an E2 diary on a SSR when:
the rental subsidy amount is greater than zero for the most recent LA period, and
the current payment status on the SSR is C01, M02, or N01.
For E2 diaries in the 2025 COLA run, insert a new living arrangement period effective September 30, 2024 when:
the SSI recipient's current living arrangement requires a rental subsidy decision, and
the SSI recipient was not living in New York, Connecticut, Indiana, Illinois, Wisconsin, Vermont, or Texas on September 30, 2024.
To clear an E2 diary, follow the instructions in SI 00835.380 to determine if rental subsidy development is necessary for January 1st of the current year. Even if there are no changes to the amount of the rental subsidy after the rental amount and CMRV are verified, create a new LA effective January 1st of the year in question (12/31/CCYY) and update the rental amount and CMRV.
If you followed the instructions in SI 008353.380, you are unable to obtain the information from the claimant or landlord after two attempts, and 30 days have passed, then document all attempts on a Report of Contact and clear the diary via the UDIA screen in the Direct SSR update prior to closing the Limited Issue (LI) or redetermination (RZ).
Our systems have three rental subsidy edits.
This rental subsidy edit is to ensure the technician creates a new LA as of the regulation effective date for rental subsidy situations. The system will generate this edit on the Living Arrangement Change page when:
the LA Change on the Living Arrangement Change page is “No,” and
there is an LA period where:
the LA start date is earlier than 09/30/2024, and
the LA end date is later than 9/29/2024 or continuing, and
the address state on the Residence Address and Jurisdiction page is not NY, CT, IN, IL, TX, WI or VT, and
the rental subsidy amount on the Home Ownership and Rental Liability page is greater than $0.00.
Edit Text: Review rental subsidy. Living arrangement period with a change date of 09/29/2024 is required.
This rental subsidy edit to ensure the technician creates a new LA each January for rental subsidy situations. The system will generate this edit on the Living Arrangement Change page when:
the LA change on the Living Arrangement Change page is “No,” and
the LA start date is less than or equal to 24 months prior to the current date, and
the address state on the Residence Address and Jurisdiction page is New York, Connecticut, Indiana, Illinois, Wisconsin, Vermont, Texas (eff. 5/96), or any of the remaining states, District of Columbia, or Northern Mariana Islands (eff. 09/30/2024), and
the rental subsidy amount on the Home Ownership and Rental Liability page is greater than $0.00, and
a COLA change occurred and there is no change date equal to 01/01/<CCYY> where CCYY is the LA start date year plus 1.
Edit Text: New living arrangement period required for January <CCYY> for COLA update.
This rental subsidy edit is a "close event" edit and is to ensure the technician creates a new LA as of the regulation effective date for rental subsidy situations. The system will generate an edit on the Edit and Alert Messages page when:
CLOSE EVENT= Y on the Build SSR page and the technician submits the page, and
the LA start date earlier than 09/30/2024, and
the LA end date is later than 09/29/2024 or continuing, and
the address state on the Residence Address and Jurisdiction page is not equal to New York, Connecticut, Indiana, Illinois, Wisconsin, Vermont, Texas, and
Edit Text: Cannot close event. Missing 09/30/24 living arrangement period for rental subsidy rule change.
How to Update the Living Arrangement When You Receive a Rental Subsidy Edit
Step
Action
1
During all initial claims, RZs, and post-eligibility events if you receive either of the following edits:
Review Rental Subsidy. Living arrangement period with a change date of 09/29/2024 is required.
Cannot close event. Missing 09/30/24 living arrangement period for rental subsidy rule change.
Take the following steps:
You must contact the claimant to create a new living arrangement effective 9/30/2024 (using a change date of 9/29/2024).
Verify the rental amount and CMRV and update as needed.
Explain how the annual COLA and PMV changes can affect a recipient's payment amount if the required monthly rent or flat fee payment amount is greater than, but close to the PMV amount.
The system will compute the rental subsidy using both the PMV and CMRV and will revise the rental subsidy amount as needed.
2
During all initial claims, RZs, and post-eligibility events if you receive the following edit:
New living arrangement period required for January <CCYY> for COLA update.
You must contact the claimant to create a new living arrangement effective 01/01/CCYY (using a change date of 12/31/CCYY).
Rental Subsidies