Identification Number:
GN 02402 TN 122
Intended Audience:See Transmittal Sheet
Originating Office:DCBFM OFPO
Title:Direct Deposit - Title II and Title XVI
Type:POMS Transmittals
Program:Title II (RSI),Title XVI (SSI),Disability
Link To Reference:
 

PROGRAM OPERATIONS MANUAL SYSTEM
Part GN – General
Chapter 024 – Checks
Subchapter 02 – Direct Deposit - Title II and Title XVI
Transmittal No. 122, 02/06/2019

Audience

PSC: BA, CA, CCRE, CS, DS, ICDS, IES, ILPDS, IPDS, ISRA, PETE, RECONR, SCPS, TSA, TST;
OCO-OEIO: BIES, BTE, CCRE, CR, CTE, FCR, PETL, RECOVR;
OCO-ODO: BTE, CCE, CR, CST, CTE, EHI, LCC, LSC, PAS, PCS, PETL, RC, RCOVTA, RECONR, RECOVR;
FO/TSC: CS, CS TII, CS TXVI, CSR, CTE, FR, OA, OS, RR, TA, TSC-CSR;

Originating Component

OFPO

Effective Date

Upon Receipt

Background

This is a Quick Action Transmittal. These revisions do not change or introduce new policy or procedure. International Direct Deposit (IDD) service is a joint effort between our agency and the Federal Reserve Bank of Kansas City (FRBKC). Currently we are undergoing a project to revise all the forms based on the law and current guidelines of the Interagency Agreement between SSA and the Department of State.

 

Summary of Changes

GN 02402.352 Coding Singapore Bank Data on the Master Beneficiary Record (MBR)

Subsection G, we replaced the PDF with the SSA-1199 form link.

 

GN 02402.408 Coding Vietnam Bank Data on the Master Beneficiary Record (MBR)

Subsection B, we linked the SSA-1199 form.

 

GN 02402.422 Coding Macao Bank Data on the Master Beneficiary Record (MBR)

Subsection B, we linked the SSA-1199 form.

GN 02402.352 Coding Singapore Bank Data on the Master Beneficiary Record (MBR)

This section describes how to code bank data for international direct deposit (IDD) of title II benefits to a financial institution (FI) in Singapore. Social Security Administration (SSA) stores bank data on the MBR in the same fields used for United States (U.S.) direct deposit. Special coding identifies the data as a Singapore direct deposit and allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Singapore to the beneficiary's FI.

NOTE: U.S. domestic (i.e., non-border) field offices (FOs) should not attempt to process an IDD request for this country. U.S. domestic FOs must forward all appropriate information to the Office of Earnings and International Operations, Division of International Operations (OEIO, DIO) for processing (For more information on forwarding IDD information, see GN 02402.205C, GN 01010.255, and GN 01702.310C).

A. Where to obtain data

We receive requests to input bank data by mail, phone, or fax in the following formats:

  • a blank check,

  • an International Direct Deposit Signup Form for Singapore (SSA-1199-OP35) (see GN 02402.352G in this section), or

  • any document that contains the required banking information.

NOTE: If upon receipt of the information, there are any discrepancies, follow instructions in GN 00203.020 and GN 02402.025.

B. Multi-country contract

The processing FI in Singapore will have a prefix of 66 at the beginning of the Routing and Transit Number (RTN). The first letter of the Depositor Account Number (DAN) field has the letter “S” assigned for Singapore.

C. Overview of IDD for Singapore

The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO will fax incomplete forms to the FBU that serves Singapore. The FBU contacts the beneficiary or FI for additional information.

D. Description of Singapore direct deposit bank data

The data for coding IDD for Singapore will come from banks the FRBKC has determined can handle the IDD process. The FRBKC identified and listed the participating FIs on the International Treasury Services (ITS.gov) website as part of the ITS help file. If you do not have access to ITS.gov, you should refer to the listing in GN 02402.352G to verify bank codes when processing direct deposit to Singapore banks.

The IDD coding for Singapore bank data consists of up to 21 characters, including the country code of “S” for Singapore. The account number contains a:

  • nine-digit RTN 6600BBBBX: where 66 is the country code field, position three and four are always zeros, BBBB = four-digit bank code based on FI name (see ITS.gov help file for assistance or the listing in GN 2402.352G), X = the check digit code of the Foreign Routing Number (FRN); and

  • 12-digit or less DAN SAAAAAAAAAAAA that consists of a one-digit country code of “S,” for Singapore, followed by an account number of 11-digits or less.

NOTE: Account type when enrolling in International Treasury Services (ITS.gov) should default to checking.

E. Procedure for coding Singapore routing and account numbers

The FRBKC relies on SSA to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC will reject the payment and return the funds to SSA. You can code bank data for Singapore through ITS.gov when establishing or changing international direct deposit (IDD) or use an SSA system (i.e., POS, MACADE, etc.). When using ITS.gov, bank data will post to the MBR within four business days.

1. Initial Award Processing

If you are working on an initial award, you must update ITS.gov using the bank account information prior to processing the award to ensure that the beneficiary will receive his or her payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment will reject and return to SSA.

2. Updating bank data using SSA systems

If you use an SSA system (i.e., POS, MACADE) to add or update bank data to an MBR, do not input the bank account information into ITS.gov as the information will transfer to ITS.gov on the next business day.

NOTE: If it is within four business days of the current operational month (COM) cut-off date, use the procedure outlined below to code bank data to the MBR using an SSA system.

Step

Action

1

Are you coding an initial claim?

If yes, go to step 3.

If no, go to step 2.

2

Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)?

If yes, go to step 3.

If no, STOP.

REASON: The MBR will not accept the IDD information.

3

To derive the 9-digit RTN for Singapore:

  • Start with 66 (the multi-country prefix SSA and FRBKC have designated to use for Singapore IDD),

  • Code the two filler zeros “00”,

  • Code the four-digit bank code based on FI name after verifying accuracy against either the ITS.gov help file or the listing in GN 02402.352G.

  • Code the check digit code of the RTN, which you will obtain through Title II Interactive Comps.

    NOTE: The final digit is the U.S. check digit Code and is subject to change. Obtain check digit code through the Title II Interactive Comps from the Main Menus 07/Sub Menu 16.

4

Code the Type of Account as an “S” for savings or a “C” for checking. If no indicated account type, use a “C” for checking account.

5

For the first character of the DAN field, code an “S” followed by an account number of up to 11 digits.

NOTE: SSA does not have IDD for U.S. dollar accounts in Singapore.

F. Example of coding Singapore direct deposit

The customer provides us with a signup form for Singapore containing the following information:

  • Bank Name: AFC Merchant Bank

  • No Bank Code has been provided

  • Account Number: 34567890123

1. Derive the RTN as follows

  • Code the prefix of 66 (the multi-country prefix for Singapore);

  • Code two filler zeros “00”;

  • Code the four-digit bank code “1009” based on FI name after checking the ITS.gov help file or the listing in GN 02402.352G of Singapore Bank Codes)

  • Code the one-digit check code (i.e., 8) (obtained from the Title II interactive Comps from the Main Menus 07/Sub Menu 16)

  • Code the type of account as a “C” for Checking or an “S” for Savings. If no indicated account type, use a “C” for Checking.

2. Derive the DAN as follows

  • Use the letter “S” (for Singapore); and

  • The 11-digit account number “34567890123”.

The coder will obtain the following:

RTN: 660010098

Checking

DAN: S34567890123

The coding in POS will reflect:

DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 660010098

ACCOUNT TYPE (C/S): C

DEPOSITOR ACCOUNT NUMBER: S34567890123

CANCEL DIRECT DEPOSIT (Y):

DIRECT EXPRESS (Y):

The MBR will reflect the following information:

RTN-660010098 DAN- CS34567890123

G. Exhibit of Form SSA-1199–OP35

To view this form click on: SSA-1199-OP35.

GN 02402.408 Coding Vietnam Bank Data on the Master Beneficiary Record (MBR)

A. Background for coding Vietnam bank data

This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Vietnam.

We store IDD bank data on the MBR in the same fields used for U.S. direct deposit. Special coding identifies the bank data as a Vietnam direct deposit.

This allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Vietnam to the beneficiary's local FI.

If you receive an IDD request in a U.S. domestic (i.e., non-border) field office (FO), forward all appropriate information to the Office of Earnings and International Operations, (OEIO), Division of International Operations (DIO) to process.

For detail on IDD requests and forwarding information, see:

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205 Direct Deposit Enrollment Outside the U.S.

  • GN 01010.255 Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

B. How we receive IDD bank data

We receive requests to input bank data by mail, phone, or fax in the following formats:

  • Blank check;

  • SSA-1199-OP80 International Direct Deposit Signup Form for Vietnam; or

  • Any document that contains required banking information.

If you receive information with discrepancies, see the following instructions:

C. Multi-country contract

The processing FI in Vietnam have a prefix of “68” at the beginning of the Routing and Transit Number (RTN).

The first letter of the Depositor Account Number (DAN) field has the letter “W” assigned for Vietnam.

D. Overview of IDD for Vietnam

IDD payments sent to Vietnam must be in Vietnam Dong (VND) accounts at local FIs. The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO faxes incomplete forms to the FBU that serves Vietnam. The FBU contacts the beneficiary or FI for the additional information.

E. Description of IDD bank data for Vietnam

The data to code IDD for Vietnam comes from the International Bank Account Number (IBAN) provided to the beneficiary by his or her FI. The bank data on the MBR reflects 25 characters including the country code of W.

F. Policy to code bank data for Vietnam

The FRBKC relies on us to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to us.

When you use our system to establish or change IDD bank data for Vietnam (e.g. Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE)), you must go to ITS.gov to enter:

  • account ownership;

  • account type;

  • account number;

  • eight digit CITAD number – enter in the “Country Bank Info” field;

  • bank code (only required for Agribank);

  • beneficiary address;

  • country;

  • enrollment status;

  • first and last name of the beneficiary;

  • payee indicator.

1. Enter the bank code into ITS.gov

Enter an 8-digit bank code in the “Country Bank Info” field for Agribank).

If the bank code is either “01204001” (Agribank Main Office) or “01204009” (Agribank Payment Centre), you must enter an indirect bank code after entering the direct bank code in the “Country Bank Info” field.

Beneficiaries must supply the indirect bank code of the Agribank branch at which they have an account (Example: “0120400186754300”).

2. Process initial award

Prior to processing an initial award, you must update ITS.gov with the bank account information to ensure that the beneficiary receives his or her payment.

If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to us.

3. Add or update bank data using our systems

When you add or update IDD bank data using our system (e.g. Post Entitlement Online System (POS), MACADE), you must:

  • update ITS.gov on the same day;

  • enter all POS direct deposit changes according to normal procedures;

  • use the chart in this section when you process within four business days of the current operational month (COM) cutoff date.

    Step Action
    1

    Are you coding an initial claim?

     

    If yes, go to step 3.

     

    If no, go to step 2.

    2

    Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)?

     

    If no, STOP. REASON: The MBR does not accept the IDD information unless the address is in a foreign country.

     

    If yes, go to step 3.

    3

    Is the beneficiary's account a VND account in Vietnam? If no, STOP. REASON: Beneficiaries in Vietnam can only receiveIDD payments in VND accounts.

     

    If yes, go to step 4.

    4

    The RTN is 680000145 RTN for Vietnam. It contains the:

     

    • Multi-country prefix “68” for Vietnam IDD is

    • U.S. check digit code “5” for all IDD accounts in Vietnam (at the end of the RTN).

     

    No need to obtain the check digit code from Title II Interactive Comps.

    5

    Code the account type:

     

    • “S” for savings, or

    • “C” for checking.

     

    If the beneficiary does not indicate an account type, use a “C” for checking account.

    6

    To code the Depositor Account Number (DAN) for Vietnam, code:

     

    • W ” designated for Vietnam

    • the 14-digit account number

    7

    You must take action on the same business day to enter all the information into ITS.gov as listed in the introduction of GN 02402.408F in this section.

     

    You must access ITS.gov or ask a co-worker to update the required information into ITS.gov.

     

    FRBKC rejects the payment and returns it to us when we do not send all required information.

G. Example of coding bank data for Vietnam

The customer provides us with a signup form for Vietnam containing the account number “12345678901234.”

1. Derive the RTN

Enter the information for the RTN.

  • Code the RTN of 680000145

  • Code the type of account as a “C” for checking or an “S” for savings. If no account type indicated, use a “C” for checking.

2. Derive the DAN

Code the DAN for Vietnam

  • Start with the country code of “W” designated for Vietnam; and

  • Code 14 account number “12345678901234”

a. You must obtain this information

  • RTN: 680000145

  • Checking

  • DAN: W12345678901234

b. The POS coding reflects this information

  • DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 680000145

  • ACCOUNT TYPE (C/S): C

  • DEPOSITOR ACCOUNT NUMBER: W12345678901234

  • CANCEL DIRECT DEPOSIT (Y):

  • DIRECT EXPRESS (Y):

c. The MBR reflects this information

  • RTN: 680000145

  • DAN: CW12345678901234

H. References

  • GN 00203.020 Identity of Claimants

  • GN 01010.255 Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

  • GN 02402.025 Direct Deposit Post Entitlement Interview

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205 Direct Deposit Enrollment Outside the U.S.

  • ITS.gov International Treasury Services (U.S. Treasury system)

GN 02402.422 Coding Macao Bank Data on the Master Beneficiary Record (MBR)

 

A. Background for coding Macao bank data

This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Macao. We store IDD bank data on the MBR in the same fields used for U.S. direct deposit.

Special coding identifies the bank data as an Macao direct deposit. This allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Macao to the beneficiary's local FI.

If you receive an IDD request in a U.S. domestic (i.e, non-border) field office (FO), forward all appropriate information to the Office of Earnings and International Operations, (OEIO), Division of International Operations (DIO) to process.

For detail on IDD requests and forwarding information, see:

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205 Direct Deposit Enrollment Outside the U.S.

  • GN 01010.255 Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

B. How we receive IDD bank data

We receive requests to input bank data by mail, phone, or fax in the following formats:

  • Blank check;

  • SSA-1199-OP101 International Direct Deposit Signup Form for Macao; or

  • Any document that contains required banking information.

If you receive information with discrepancies, see the following instructions:

C. Multi-country contract

The processing FI in Macao will have a prefix of “73” at the beginning of the Routing and Transit Number (RTN). The first letter of the Depositor Account Number (DAN) field has the letter “Q” assigned for Macao.

D. Overview of IDD for Macao

IDD payments sent to Macao must be in Macanese pataca (MOP) accounts at local FIs. The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO faxes incomplete forms to the FBU that serves Macao. The FBU contacts the beneficiary or FI for the additional information.

E. Description of IDD bank data for Macao

The data for coding IDD for Macao comes from banks determined by the FRBKC. The bank data on the MBR reflects 29 characters including the country code of Q.

F. Policy to code bank data for Macao

The FRBKC relies on us to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to us. When you use our system to establish or change IDD bank data for Macao (e.g. Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE)), you must go to ITS.gov to enter:

  • account ownership

  • account type;

  • account number

  • beneficiary address;

  • country;

  • enrollment status;

  • first and last name of the beneficiary;

  • payee indicator;

  • Society for Worldwide Internet Financial Telecommunication-Business Identifier Code (SWIFT-BIC).

1. Obtain Swift-BIC code from the FI

The SWIFT code contains a minimum of 8 characters, and a maximum of 11 characters:

  • first four characters - bank code (alpha only);

  • next two characters - ISO 3166-1 alpha 2 country code (alpha only);

  • next two characters - location code (alpha and numeric) (passive participants have "1" in the second character); and

  • last three characters - branch code, optional ('XXX' for primary office) (alpha and numeric).

2. Process initial award

Prior to processing an initial award, you must update ITS.gov with the bank account information to ensure that the beneficiary receives his or her payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to us.

3. Add or update bank data using our systems

When you add or update IDD bank data using our system (e.g. Post Entitlement Online System (POS), MACADE), you must:

  • update ITS.gov on the same day;

  • enter all POS direct deposit changes according to normal procedures;

  • use the chart in this section when you process within four business days of the current operational month (COM) cutoff date.

Step

Action

1

Are you coding an initial claim?

If yes, go to step 3.

If no, go to step 2.

2

Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)?

If no, STOP.

REASON: The MBR does not accept the IDD information unless the address is in a foreign country.

If yes, go to step 3.

3

Is the beneficiary's account a DZD account in Macao? If no, STOP.

REASON: Beneficiaries in Macao can only receive IDD payments in MOP accounts.

If yes, go to step 4.

4

The RTN is 730000040 RTN for Macao. It contains the:

• Multi-country prefix for Macao IDD is “73”

• U.S. check digit code of “0” for all IDD accounts in Macao (at the end of the RTN).

No need to obtain the check digit code from Title II Interactive Comps.

5

Code the account type:

• “S” for savings, or

• “C” for checking.

If the beneficiary does not indicate an account type, use a “C” for checking account.

6

To code the Depositor Account Number (DAN) for Macao, code:

• “Q” is designated for Macao,

• 16 digits of the 29-digit account number,

7

You must take action on the same business day to enter all the information into ITS.gov listed in the introduction of GN 02402.422F in this section.

You must access ITS.gov or ask a co-worker to update the required information into ITS.gov.

FRBKC rejects the payment and returns it to us when we do not send all required information.

G. Example of coding direct deposit for Macao

The customer provides us with a signup form for Macao containing the account number: “12345678901122334455667788990.”

1. Derive the RTN

Enter the information for the RTN.

  • Code the RTN of 730000040

  • Code the type of account as a “C” for checking or an “S” for savings. If no account type indicated, use a “C” for checking.

2. Derive the DAN

Code the DAN for Macao.

  • Start with the country code of “Q” designated for Macao; and

  • Code 16 digits of the 29-digit account number “1234567890112233”

a. You must obtain the following:

  • RTN: 730000040

  • Checking

  • DAN: Q1234567890112233

b. The POS coding reflects this information

  • DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 730000040 ACCOUNT TYPE (C/S): C

  • DEPOSITOR ACCOUNT NUMBER: Q1234567890112233

  • CANCEL DIRECT DEPOSIT (Y):

  • DIRECT EXPRESS (Y):

c. The MBR reflects this information

  • RTN- 730000040

  • DAN- CQ1234567890112233

H. References

  • GN 00203.020 Identity of Claimants

  • GN 01010.255 Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

  • GN 02402.025 Direct Deposit Post Entitlement Interview

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205 Direct Deposit Enrollment Outside the U.S.

  • ITS.gov International Treasury Services (U.S. Treasury system)


GN 02402 TN 122 - Direct Deposit - Title II and Title XVI - 2/06/2019