Identification Number:
EM-17026 REV
Intended Audience:All RCs/ARCs/ADs/FOs/PSCs/OCO
Originating Office:DCBFM OFPO
Title:Treasury Check Information System (TCIS) Query Functions Changes - REVISED
Type:EM - Emergency Messages
Program:Title II (RSI); Title XVI (SSI); Disability
Link To Reference:
Retention Date: August 15, 2018

REVISION: This EM is being revised due to a change at the Bureau of Fiscal Services. They increased the payee query date range from 180 days to 365 days.

A. Purpose

This emergency message (EM) provides an explanation of the functional changes the Department of the Treasury Bureau of Fiscal Services (BFS) plans to make to TCIS to ensure stability of the infrastructure.

B. Background

SSA has been experiencing a number of issues related to the stability of TCIS and the negative affect this has had on our workloads. Treasury has been looking at numerous systematic and procedural measures to get TCIS stable and to maintain its stability. Although the ideal solution is to fully implement Treasury’s Post Payment System (PPS) and decommission TCIS, this however will not occur in the near future.

In the interim, BFS reviewed the volume of queries and agencies requests that stress the infrastructure of the TCIS platform. Currently, there is no limitation for payment queries and users can query payee records for an entire year at a time. As a result, Treasury is limiting the function to three high volume queries.

C. TCIS Query Changes

The high volume queries include:

    1. Payee ID Queries - user provides a Payee ID and date range, and the system returns a list of associated checks or ACH payments
        · This will now be limited to payments made within the past 7 years. In addition, if the user provides a Payee ID, start date, and end date, the date range will be restricted to 365 days (12 months).
    2. Check Payment Details - user provides a check number, or selects a check # via drilldown from the check listing above
        · This will now be limited to payments made within the past 7 years.
    3. ACH Payment Details - user provides an Automated Clearing House (ACH) trace number, or selects an ACH number from the results of the Payee ID Query
        · This will now be limited to payments made within the past 7 years.
D. Manual Process for Queries over 7 Years

    Effective October 2, 2017, if you have to run queries in excess of 7 years, you must contact the Treasury Help Desk at 1-855-868-0151, select Option 1, and then select Option 2 to obtain assistance.

    When you select these options, the call will jump to the top of the queue. Then Treasury will record your specific query request and respond within 24 hours via email.

Direct all program–related and technical questions to your Regional Office (RO) support staff or Payment Service Center (PSC) OA staff. RO support staff or PSC OA staff may refer questions or problems to their Central Office contacts.
EM-17026 REV - Treasury Check Information System (TCIS) Query Functions Changes - REVISED - 02/15/2018