If the PC cannot effectuate the case because of an error in the decision (see I-3-6-10 for error explanation), the PC technician will prepare an agency protest memo and fax it to the Electronic Folder (EF). Document the ED using document type 2095- Protest Memo. For more information on barcodes, see DI 80830.100.
If there is only a typographical or clerical error in the ALJ decision, see DI
Prepare an email to the AC at ^DCARO OAO Protest Cases requesting AC action on the ALJ's decision. Do not send a copy of the email to the hearing office that issued the decision.
Include the following information in the email:
The name and SSN of the claimant;
Any cross-reference number;
Date of ALJ decision; and
The statement “Sender is protesting the ALJ’s decision.”
If the case in question is entirely paper with no associated eView record, the PC will place a copy of the protest memo in the paper file. After the AC completes the action on the protest memo and returns it to the PC, the PC must forward the paper file to the Division of Quality in Crystal City, Virginia. The address is 5107 Leesburg Pike, Suite 1400, Attn: QRB 1, Falls Church, VA 22041.
If the protest is a paper file, include the address of where the OAO staff should return the file after AC action.