Identification Number:
GN 02408 TN 52
Intended Audience:See Transmittal Sheet
Originating Office:OFPO
Title:Stop Payments and Reclamations
Type:POMS Transmittals
Program:All Programs
Link To Reference:
 

PROGRAM OPERATIONS MANUAL SYSTEM
Part GN – General
Chapter 024 – Checks
Subchapter 08 – Stop Payments and Reclamations
Transmittal No. 52, 04/29/2021

Audience

PSC: BA, CCRE, CS, DS, IES, ILPDS, IPDS, PETE, RECONR, SCPS, TSA, TST;
OCO-OEIO: BIES, BTE, CCRE, CR, FCR, PETL, RECOVR;
OCO-ODO: BTE, CCE, CR, CST, CTE, CTE TE, DSE, PAS, PETE, PETL, RCOVTA, RECOVR;
FO/TSC: CS, CS TII, CS TXVI, CSR, CTE, FR, OA, OS, RR, TA, TSC-CSR;

Originating Component

OFPO

Effective Date

Upon Receipt

Background

The name of the Kansas Financial Center KFC Has been changed to the National Payment Center Of Excellence NPCE. The policy has been updated to reflect this change to the name of KFC to NPCE.

Summary of Changes

GN 02408.940 Refund to SSA While International Direct Deposit (IDD) Reclamation Is Pending at a Foreign Bank

 

GN 02408.940 Refund to SSA While International Direct Deposit (IDD) Reclamation Is Pending at a Foreign Bank

If someone other than the financial institution (FI) refunds the incorrect payment amount directly to the Social Security Administration (SSA) while a reclamation request is pending at the FI, then the component that sent the reclamation letter advises the foreign bank to abandon its reclamation efforts.

When someone refunds an incorrect payment directly to SSA, after the Office of Earnings and International Operations (OEIO) has sent NPCE a request for reclamation, OEIO notifies NPCE. NPCE then notifies the FI that the money has been returned, and cancels the diary.

CAUTION: If both the FI and the other party send back the money to SSA, follow the instructions for Dual Recovery in GN 02408.720.


GN 02408 TN 52 - Stop Payments and Reclamations - 4/29/2021