Identification Number:
EM- 22021 REV
Intended Audience:All RCs/ARCs/ADs/FOs/PSCs/OCO/OCO-CSTs
Originating Office:DCO OPSOS
Title:Expedited Reinstatement Procedures During Reentry
Type:EM - Emergency Messages
Program:All Programs
Link To Reference:See Reference at the end of this EM.
 
Retention Date: 11/02/2022

Revisions:
    · Section C - Clarified language allowing CPS payments for dire needs after the termination of the provisional payments.
    · Section D – Corrected and clarified instructions for individual forms.
    · Section E – Clarified instructions for individual forms.
    · Section F – Removed outdated instructions that related to the old paper case business process.
A. Purpose
This emergency message provides technicians instructions for processing Expedited Reinstatements (EXRs) during the reentry evaluation period.


B. Background
EM-20010 SEN REV 8 provided instructions on processing EXRs and other workloads during the COVID-19 pandemic. This EM replaces those prior EXR instructions and incorporates a new electronic EXR process within the Electronic Disability Collect System (EDCS).
    C. Overview
      See EM-22013 effective March 5, 2022, for electronic processing of new EXRs in EDCS. Continue to intake EXRs utilizing the alternative signature instructions to the extent permitted by current policy. See sections D and E below.
      In circumstances where provisional benefits/payments terminated prior to a DDS determination and the claimant alleges dire need, evaluate the allegation and consider issuing critical payments pending completion of the processing of the EXR request.

      For inquiries on Medicare and the Provisional Period, see HI 00801.164 and HI 00801.165.
      D. EXR Forms and Processing
        · Complete all necessary forms in DI 13050.045B.2. and DI 13050.050B.1.
        · Complete forms SSA-454-BK, and SSA-3367 electronically.

        · Complete the SSA-827 via EDCS.
        · Complete the SSA-8240 via the WEIA.
        · Access the remaining forms via Uniforms (if available) or InForms, and document the alternative signature method, where applicable, per section E. below
        · Establish an EXR claim in the Disability Control File (DCF) using the following steps (
        DI 13050.045B.3):
            Ø On the MCDR screen, select 8 = Establish Disability Review
            Ø On the ECDR screen, select 2 = EXR
            Ø Complete the DRES screen to establish the EXR event.

        · Create an issue of EXRPKG on the DCF Development Worksheet (DW01).

        · Receipt with the date of the interview and put your name and office code on the Remarks section of the DW01.

      E. EXR Alternative Signature Method
        · Use initial claims attestation scripts prior to and after filling out forms with the beneficiary.
        · In the “Witness Address” field of the SSA-371, the EXR 795, and the SSA-820-BK/821-BK, type in “Completed by” and list your name, your office code and the date (e.g., Completed by John Doe DO123, 3/31/2020”).
        · You may use the click and sign feature in Uniforms to complete form SSA-823.
        · Store all the forms in eView (or CFUI if eView is unavailable per DI 13050.045)
        · You may attest form SSA-827 per DI 11005.056D.2.
        · You may attest form SSA-8240 per GN 00204.150.
        F. Transferring the EXR to DDS
          Transfer to DDS and create a tickle for the DDS determination, per DI 13050.045B.9 and DI 13050.050.B.10:
            · Transfer the event to the servicing DDS per DI 13010.620.

            · Establish an issue (for example EXRDDS) on the DCF development worksheet (CDRW) to control for the DDS determination. For more information about the CDRW, see DI 13010.605

        Direct all program-related and technical questions to your Regional Office (RO) support staff using vHelp or Program Service Center (PSC) Operations Analysis (OA) staff. RO support staff or PSC OA staff may refer questions, concerns or problems to their Central Office contacts.
          References
          EM-22013 Instructions for Processing Expedited Reinstatements in the Electronic Disability Collect System
          DI 10505.005 Determining and Verifying Gross Earnings from Employment

          DI 13050.001 Expedited Reinstatement (EXR) Overview

          DI 13050.025 Provisional Benefits for Title II Claimant

          DI 13050.030 Provisional Payments - Title XVI

          DI 13050.045 Expedited Reinstatement (EXR) Title II Interview

          DI 13050.050 Expedited Reinstatement (EXR) Title XVI Interview

          DI 13050.065 Title II and Title XVI Expedited Reinstatement (EXR) Medical and Technical Denials


          EM- 22021 REV - Expedited Reinstatement Procedures During Reentry - 05/02/2022