Identification Number:
GN 02402 TN 213
Intended Audience:See Transmittal Sheet
Originating Office:DCBFM OFPO
Title:Direct Deposit - Title II and Title XVI
Type:POMS Transmittals
Program:All Programs
Link To Reference:
 

PROGRAM OPERATIONS MANUAL SYSTEM
Part GN – General
Chapter 024 – Checks
Subchapter 02 – Direct Deposit - Title II and Title XVI
Transmittal No. 213, 05/03/2022

Audience

PSC: BA, CA, CCRE, CS, DS, ICDS, IES, ILPDS, IPDS, ISRA, PETE, RECONR, SCPS, TSA, TST;
OCO-OEIO: BIES, BTE, CCRE, CR, CTE, FCR, PETL, RECOVR;
OCO-ODO: BTE, CCE, CR, CST, CTE, EHI, LCC, LSC, PAS, PCS, PETL, RC, RCOVTA, RECONR, RECOVR;
FO/TSC: CS, CS TII, CS TXVI, CSR, CTE, FR, OA, OS, RR, TA, TSC-CSR;

Originating Component

OFPO

Effective Date

Upon Receipt

Background

International Direct Deposit (IDD) service is a joint effort between our agency and the Federal Reserve Bank of Kansas City (FRBKC). We established new IDD procedures for the countries of Bhutan, Maldives, Ukraine, and Zimbabwe, based on requirements provided by the Department of the Treasury.

 

Summary of Changes

GN 02402.455 Coding Bhutan Bank Data on the Master Beneficiary Record (MBR)

This new instruction provides bank data coding requirements for financial institutions in Bhutan. Technicians use this instruction to enroll beneficiaries into IDD, which allows electronic receipt of Social Security Title II benefits in this country.

 

GN 02402.456 Coding Maldives Bank Data on the Master Beneficiary Record (MBR)

This new instruction provides bank data coding requirements for financial institutions in Maldives. Technicians use this instruction to enroll beneficiaries into IDD, which allows electronic receipt of Social Security Title II benefits in this country.

 

GN 02402.457 Coding Ukraine Bank Data on the Master Beneficiary Record (MBR)

This new instruction provides bank data coding requirements for financial institutions in Ukraine. Technicians use this instruction to enroll beneficiaries into IDD, which allows electronic receipt of Social Security Title II benefits in this country.

 

GN 02402.458 Coding Zimbabwe Bank Data on the Master Beneficiary Record (MBR)

This new instruction provides bank data coding requirements for financial institutions in Zimbabwe. Technicians use this instruction to enroll beneficiaries into IDD, which allows electronic receipt of Social Security Title II benefits in this country.

GN 02402.455 Coding Bhutan Bank Data on the Master Beneficiary Record (MBR)

A. Background for coding Bhutan bank data

This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Bhutan. We store IDD bank data on the MBR in the same fields used for U.S. direct deposit.

Special coding identifies the bank data as a Bhutan direct deposit. This allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Bhutan to the beneficiary's local FI.

If you receive an IDD request in a U.S. domestic (i.e, non-border) field office (FO), forward all appropriate information to the Office of Earnings and International Operations, (OEIO), Division of International Operations (DIO) to process.

For detailed instructions on IDD requests and forwarding information, see

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205, Direct Deposit Enrollment Outside the U.S.

  • GN 01010.255, Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

B. How we receive IDD bank data

We receive requests to input bank data by mail, phone, or fax in the following formats:

  • Blank check;

  • SSA-1199 International Direct Deposit Signup Form for Bhutan; or

  • Any document that contains required banking information.

If you receive information with discrepancies, see the following instructions:

C. Multi-country contract

The processing FI in Bhutan will have a prefix of “74” at the beginning of the Routing and Transit Number (RTN). The first letter of the Depositor Account Number (DAN) field has the letter “J” assigned for Bhutan.

D. Overview of IDD for Bhutan

IDD payments sent to Bhutan must be in Bhutanese ngultrum (BTN) accounts at local FIs. The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO faxes incomplete forms to the FBU that serves Bhutan. The FBU contacts the beneficiary or FI for the additional information.

E. Description of Bhutan IDD bank data

The data to code IDD for Bhutan comes from banks determined by the FRBKC. The bank data on the MBR reflects 27 characters including the country code of J.

F. Procedure for coding Bhutan bank data

The FRBKC relies on us to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to our agency.

You may establish or change IDD bank data for Bhutan using an SSA system (e.g. Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE)).

You must then go to ITS.gov to enter the following data:

  • account ownership

  • account type;

  • account number;

  • beneficiary address; (no P.O. Box allowed)

  • beneficiary phone number; (1 to 20 digits) is required

  • country;

  • enrollment status;

  • first and last name of the beneficiary;

  • payee indicator;

  • Bank name and address under bank contact information;

  • Society for Worldwide Internet Financial Telecommunication-Business Identifier Code (SWIFT-BIC).

1. Obtain Swift-BIC code from the FI

The SWIFT code contains a minimum of 8 characters, and a maximum of 11 characters:

  • first four characters - bank code (alpha only);

  • next two characters - ISO 3166-1 alpha 2 country code (alpha only);

  • next two characters - location code (alpha and numeric) (passive participants have "1" in the second character); and

  • last three characters - branch code, optional ('XXX' for primary office) (alpha and numeric).

2. Process initial award

You must update ITS.gov with the bank account information prior to processing an initial award to ensure that the beneficiary receives payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to our agency.

3. Add or update bank data using SSA systems

When you add or update IDD bank data using SSA system (e.g. Post Entitlement Online System (POS), MACADE), you must:

  • update ITS.gov on the same day;

  • enter all POS direct deposit changes according to normal procedures;

  • use procedures outlined in the following chart when processing within four business days of the current operational month (COM) cutoff date.

Step

Action

1

Are you coding an initial claim?

If yes, go to step 3.

If no, go to step 2.

2

Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)?

If no, STOP.

REASON: The MBR does not accept the IDD information unless the address is in a foreign country.

If yes, go to step 3.

3

Is the beneficiary's account a BTN account in Bhutan? If no, STOP.

REASON: Beneficiaries in Bhutan can only receive IDD payments in BTN accounts.

If yes, go to step 4.

4

The RTN is 740000108 RTN for Bhutan. It contains the:

  • Multi-country prefix of “74” for Bhutan IDD;

  • U.S. check digit code of “8” at the end of the RTN for all IDD accounts in Bhutan.

No need to obtain the check digit code from Title II Interactive Comps.

5

Code the account type:

  • “S” for savings, or

  • “C” for checking.

If the beneficiary does not indicate an account type, use a “C” for checking account.

6

To code the Depositor Account Number (DAN) for Bhutan, code:

  • J” is designated for Bhutan,

  • 16 digits of the 29-digit account number.

7

You must take action on the same business day to enter into ITS.gov all the information listed in GN 02402.455F.

You must access ITS.gov or ask a co-worker to update the required information into ITS.gov.

REMINDER: When information is not available, FRBKC rejects the payment and returns it to our agency.

G. Example of coding Bhutan direct deposit

The customer provides us with a signup form for Bhutan containing the account number: “12345678901122334455667788990.”

1. Derive the RTN

The technician enters the information for the RTN.

  • Code the RTN of 740000108

  • Code the type of account as a “C” for checking or an “S” for savings. If no account type indicated, use a “C” for checking.

2. Derive the DAN

The technician codes the DAN.

  • Start with the country code of “J” designated for Bhutan; and

  • Code 16 digits of the 29-digit account number “1234567890112233”

3. Obtain the following information:

  • RTN: 740000108

  • Checking

  • DAN: J1234567890112233

a. POS reflects the direct deposit information

  • DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 740000108 ACCOUNT TYPE (C/S): C

  • DEPOSITOR ACCOUNT NUMBER: J1234567890112233

  • CANCEL DIRECT DEPOSIT (Y):

  • DIRECT EXPRESS (Y):

b. The MBR reflects the following information

  • RTN- 740000108

  • DAN- CJ1234567890112233

H. References

GN 02402.456 Coding Maldives Bank Data on the Master Beneficiary Record (MBR)

 

A. Background for coding Maldives bank data

This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Maldives. We store IDD bank data on the MBR in the same fields used for U.S. direct deposit.

Special coding identifies the bank data as a Maldives direct deposit. This allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Maldives to the beneficiary's local FI.

If you receive an IDD request in a U.S. domestic (i.e, non-border) field office (FO), forward all appropriate information to the Office of Earnings and International Operations, (OEIO), Division of International Operations (DIO) to process.

For detailed instructions on IDD requests and forwarding information, see

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205, Direct Deposit Enrollment Outside the U.S.

  • GN 01010.255, Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

B. How we receive IDD bank data

We receive requests to input bank data by mail, phone, or fax in the following formats:

  • Blank check;

  • SSA-1199 International Direct Deposit Signup Form for Maldives; or

  • Any document that contains required banking information.

If you receive information with discrepancies, see the following instructions:

C. Multi-country contract

The processing FI in Maldives will have a prefix of “74” at the beginning of the Routing and Transit Number (RTN). The first letter of the Depositor Account Number (DAN) field has the letter “L” assigned for Maldives.

D. Overview of IDD for Maldives

IDD payments sent to Maldives must be in Maldivian rufiyaa (MVR) accounts at local FIs. The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO faxes incomplete forms to the FBU that serves Maldives. The FBU contacts the beneficiary or FI for the additional information.

E. Description of Maldives IDD bank data

The data to code IDD for Maldives comes from banks determined by the FRBKC. The bank data on the MBR reflects 27 characters including the country code of L.

F. Procedure for coding Maldives bank data

The FRBKC relies on us to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to our agency.

You may establish or change IDD bank data for Maldives using an SSA system (e.g. Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE)).

You must then go to ITS.gov to enter the following data:

  • account ownership

  • account type;

  • account number

  • beneficiary address; (no P.O. Box allowed)

  • beneficiary phone number;

  • country;

  • enrollment status;

  • first and last name of the beneficiary;

  • payee indicator;

  • Society for Worldwide Internet Financial Telecommunication-Business Identifier Code (SWIFT-BIC).

1. Obtain Swift-BIC code from the FI

The SWIFT code contains a minimum of 8 characters, and a maximum of 11 characters:

  • first four characters - bank code (alpha only);

  • next two characters - ISO 3166-1 alpha 2 country code (alpha only);

  • next two characters - location code (alpha and numeric) (passive participants have "1" in the second character); and

  • last three characters - branch code, optional ('XXX' for primary office) (alpha and numeric).

2. Process initial award

You must update ITS.gov with the bank account information prior to processing an initial award to ensure that the beneficiary receives payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to our agency.

3. Add or update bank data using SSA systems

When you add or update IDD bank data using SSA system (e.g. Post Entitlement Online System (POS), MACADE), you must:

  • update ITS.gov on the same day;

  • enter all POS direct deposit changes according to normal procedures;

  • use procedures outlined in the following chart when processing within four business days of the current operational month (COM) cutoff date.

Step

Action

1

Are you coding an initial claim?

If yes, go to step 3.

If no, go to step 2.

2

Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)?

If no, STOP.

REASON: The MBR does not accept the IDD information unless the address is in a foreign country.

If yes, go to step 3.

3

Is the beneficiary's account a MVR account in Maldives? If no, STOP.

REASON: Beneficiaries in Maldives can only receive IDD payments in MVR accounts.

If yes, go to step 4.

4

The RTN is 740000137 RTN for Maldives. It contains the:

  • Multi-country prefix of “74” for Maldives IDD;

  • U.S. check digit code of “7” at the end of the RTN for all IDD accounts in Maldives.

No need to obtain the check digit code from Title II Interactive Comps.

5

Code the account type:

  • “S” for savings, or

  • “C” for checking.

If the beneficiary does not indicate an account type, use a “C” for checking account.

6

To code the Depositor Account Number (DAN) for Maldives, code:

  • L” is designated for Maldives,

  • 16 digits of the 29-digit account number.

7

You must take action on the same business day to enter into ITS.gov all the information listed in GN 02402.456F.

You must access ITS.gov or ask a co-worker to update the required information into ITS.gov.

REMINDER: When information is not available, FRBKC rejects the payment and returns it to our agency.

G. Example of coding Maldives direct deposit

The customer provides us with a signup form for Maldives containing the account number: “12345678901122334455667788990.”

1. Derive the RTN

The technician enters the information for the RTN.

  • Code the RTN of 740000137

  • Code the type of account as a “C” for checking or an “S” for savings. If no account type indicated, use a “C” for checking.

2. Derive the DAN

The technician codes the DAN.

  • Start with the country code of “L” designated for Maldives; and

  • Code 16 digits of the 29-digit account number “1234567890112233”

3. Obtain the following information:

  • RTN: 740000137

  • Checking

  • DAN: L1234567890112233

a. POS reflects the direct deposit information

  • DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 740000137 ACCOUNT TYPE (C/S): C

  • DEPOSITOR ACCOUNT NUMBER: L1234567890112233

  • CANCEL DIRECT DEPOSIT (Y):

  • DIRECT EXPRESS (Y):

b. The MBR reflects the following information

  • RTN- 740000137

  • DAN- CL1234567890112233

H. References

  • GN 00203.020 Identity of Claimants

  • GN 01010.255 Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

  • GN 02402.025 Direct Deposit Post Entitlement Interview

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205 Direct Deposit Enrollment Outside the U.S.

  • ITS.gov International Treasury Services (U.S. Treasury system)

GN 02402.457 Coding Ukraine Bank Data on the Master Beneficiary Record (MBR)

A. Background for coding Ukraine bank data

This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Ukraine. We store IDD bank data on the MBR in the same fields used for United States (U.S.) direct deposit.

Special coding identifies the bank data as a Ukraine direct deposit. This allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Ukraine to the beneficiary's local FI.

If you receive an IDD request in a U.S. domestic (i.e., non-border) field office (FO), forward all appropriate information to the Office of Earnings and International Operations, (OEIO), Division of International Operations (DIO) to process.

For detailed instructions on IDD requests and forwarding information, see

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205 Direct Deposit Enrollment Outside the U.S.

  • GN 01010.255 Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

B. How we receive IDD bank data

We receive requests to input bank data by mail, phone, or fax in the following formats:

  • Blank check;

  • SSA-1199 International Direct Deposit Signup Form for Ukraine; or

  • Any document containing required banking information.

If you receive information with discrepancies, see the following instructions:

C. Multi-country contract

The processing FI in Ukraine has a prefix of 73 at the beginning of the Routing Transit Number (RTN). The first letter of the Depositor Account Number (DAN) field has the letter “I” assigned for Ukraine.

D. Overview of IDD for Ukraine

IDD payments sent to Ukraine must be in U.S. Dollar (USD) accounts at local FIs. The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO faxes incomplete forms to the FBU that serves that territory. The FBU contacts the beneficiary or FI for the additional information.

E. Description of Ukraine IDD bank data

The data to code IDD for Ukraine comes from the International Bank Account Number (IBAN) provided to the beneficiary from his or her FI. The bank data on the MBR reflects 73 characters including the country code of I.

F. Procedure for coding Ukraine bank data

The FRBKC relies on us to provide complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to our agency.

You may establish or change IDD bank data for Ukraine using an SSA system (e.g., Modernized Claims System (MCS), or Manual Adjustment Credit and Award Data Entry (MACADE)).

You must then go to ITS.gov to enter the following data:

  • account ownership;

  • account type;

  • beneficiary address; (no P.O. Box allowed)

  • beneficiary phone number;

  • country;

  • enrollment status;

  • first and last name of beneficiary;

  • bank name and address;

  • International Bank Account Number (IBAN)

  • payee indicator;

  • Society for Worldwide Internet Financial Telecommunication-Business Identifier Code (SWIFT-BIC).

1. Obtain SWIFT-BIC code from the FI

The SWIFT code contains a minimum of 8 characters and a maximum of 11 characters:

  • First four characters - bank code (only letters);

  • Next two characters - ISO 3166-1 alpha-two country code (only letters);

  • Next two characters - location code (letters and digits) (passive participants have "1" in the second character); and

  • Last three characters - branch code, optional ('XXX' for primary office) (letters and digits).

2. Process initial award

You must update ITS.gov using the bank account information prior to processing the initial award to ensure the beneficiary receives payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to our agency.

3. Add or update bank data using SSA systems

When you add or update IDD bank data using an SSA system (e.g. Post Entitlement Online System (POS), MACADE), you must:

  • update ITS.gov on the same day;

  • enter all POS direct deposit changes according to normal procedures;

  • use procedures outlined in the following chart when processing within four business days of the current operational month (COM) cutoff date.

 

Step

Action

1

Are you coding an initial claim?

If yes, go to step 3.

If no, go to step 2.

2

Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)? If no, STOP.

REASON: The MBR does not accept the IDD information unless the address is in a foreign country.

If yes, go to step 3.

3

Is the beneficiary's account a USD account in Ukraine?

If no, STOP.

REASON: Beneficiaries in Ukraine can only receive IDD

payments in Ukraine accounts.

4

The RTN is 730000121 for all IDD to Ukraine. It contains the:

  • Multi-country prefix of “73” for Ukraine IDD;

  • U.S. check digit code of “1” at the end of the RTN for all IDD accounts in Ukraine.

No need to obtain the check digit code from Title II Interactive Comps.

5

Code the account type:

  • “S” savings, or

  • “C” checking.

If no indicated account type, use a “C” for checking account.

6

To code the Depositor Account Number (DAN) for Ukraine, code:

  • I” designated for Ukraine

  • 16-digit of the 29-digit account number

7

You must take action on the same business day to enter into ITS.gov all the information as listed in GN 02402.457F.

You must access ITS.gov or ask a co-worker to update the required information into ITS.gov.

REMINDER: When information is not available, FRBKC rejects the payment and returns it to our agency.

G. Example of coding Ukraine direct deposit

The customer provides us with a signup form for Ukraine containing the account number: UA213223130000026007233566001

  • The first character of the IBAN is “UA,” represent the International Organization for Standardization (ISO) country code.

  • The third and fourth characters of the IBAN are the IBAN check digit. Never code the IBAN country code or check digit to the MBR

  • The fifth through tenth characters of the IBAN represent the six-digit bank code.

  • The last 19 digits of the IBAN represent the account number.

1. Derive the RTN

The technician enters the information for the RTN:

  • Code RTN as 730000121

  • Code the account type as “C” for checking or “S” for savings. If no account type indicated, use “C” for Checking.

2. Derive the DAN

The technician codes the DAN:

  • Start with country code “H” designated for Ukraine; and

  • Code the 12-digit Account Number “200359100100”

3. Obtain the following information

  • RTN: 730000121

  • Checking

  • DAN: H200359100100

a. POS reflects the direct deposit information

  • DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 730000121

  • ACCOUNT TYPE (C/S): C

  • DEPOSITOR ACCOUNT NUMBER: H200359100100

  • CANCEL DIRECT DEPOSIT (Y):

  • DIRECT EXPRESS (Y):

b. The MBR reflects the following information

  • RTN 730000121

  • DAN CH200359100100

H. References

  • GN 00203.020 Identity of Claimants

  • GN 01010.255 Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

  • GN 02402.025 Direct Deposit Post Entitlement Interview

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205 Direct Deposit Enrollment Outside the U.S.

  • ITS.gov International Treasury Services (U.S. Treasury system)

GN 02402.458 Coding Zimbabwe Bank Data on the Master Beneficiary Record (MBR)

A. Background for coding Zimbabwe bank data

This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Zimbabwe. We store IDD bank data on the MBR in the same fields used for U.S. direct deposit.

Special coding identifies the bank data as a Zimbabwe direct deposit. This allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Zimbabwe to the beneficiary's local FI.

If you receive an IDD request in a U.S. domestic (i.e, non-border) field office (FO), forward all appropriate information to the Office of Earnings and International Operations, (OEIO), Division of International Operations (DIO) to process.

For detailed instructions on IDD requests and forwarding information, see

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205, Direct Deposit Enrollment Outside the U.S.

  • GN 01010.255, Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

B. How we receive IDD bank data

We receive requests to input bank data by mail, phone, or fax in the following formats:

  • Blank check;

  • SSA-1199 International Direct Deposit Signup Form for Zimbabwe; or

  • Any document that contains required banking information.

If you receive information with discrepancies, see the following instructions:

C. Multi-country contract

The processing FI in Zimbabwe will have a prefix of “73” at the beginning of the Routing and Transit Number (RTN). The first letter of the Depositor Account Number (DAN) field has the letter “G” assigned for Zimbabwe.

D. Overview of IDD for Zimbabwe

IDD payments sent to Zimbabwe must be in U.S. Dollar (USD) accounts at local FIs. The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO faxes incomplete forms to the FBU that serves Zimbabwe. The FBU contacts the beneficiary or FI for the additional information.

E. Description of Zimbabwe IDD bank data

The data to code IDD for Zimbabwe comes from banks determined by the FRBKC. The bank data on the MBR reflects 27 characters including the country code of G.

F. Procedure for coding Zimbabwe bank data

The FRBKC relies on us to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to our agency.

You may establish or change IDD bank data for Zimbabwe using an SSA system (e.g. Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE)).

You must then go to ITS.gov to enter the following data:

  • account ownership

  • account type;

  • account number

  • beneficiary address; (no P.O. Box allowed)

  • beneficiary phone number;

  • country;

  • enrollment status;

  • first and last name of the beneficiary;

  • payee indicator;

  • Society for Worldwide Internet Financial Telecommunication-Business Identifier Code (SWIFT-BIC).

1. Obtain Swift-BIC code from the FI

The SWIFT code contains a minimum of 8 characters, and a maximum of 11 characters:

  • first four characters - bank code (alpha only);

  • next two characters - ISO 3166-1 alpha 2 country code (alpha only);

  • next two characters - location code (alpha and numeric) (passive participants have "1" in the second character); and

  • last three characters - branch code, optional ('XXX' for primary office) (alpha and numeric).

2. Process initial award

You must update ITS.gov with the bank account information prior to processing an initial award to ensure that the beneficiary receives payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to our agency.

3. Add or update bank data using SSA systems

When you add or update IDD bank data using SSA system (e.g. Post Entitlement Online System (POS), MACADE), you must:

  • update ITS.gov on the same day;

  • enter all POS direct deposit changes according to normal procedures;

  • use procedures outlined in the following chart when processing within four business days of the current operational month (COM) cutoff date.

Step

Action

1

Are you coding an initial claim?

If yes, go to step 3.

If no, go to step 2.

2

Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)?

If no, STOP.

REASON: The MBR does not accept the IDD information unless the address is in a foreign country.

If yes, go to step 3.

3

Is the beneficiary's account a USD account in Zimbabwe? If no, STOP.

REASON: Beneficiaries in Zimbabwe can only receive IDD payments in USD accounts.

If yes, go to step 4.

4

The RTN is 740000325 RTN for Zimbabwe. It contains the:

  • Multi-country prefix of “74” for Zimbabwe IDD;

  • U.S. check digit code of “5” at the end of the RTN for all IDD accounts in Zimbabwe.

No need to obtain the check digit code from Title II Interactive Comps.

5

Code the account type:

  • “S” for savings, or

  • “C” for checking.

If the beneficiary does not indicate an account type, use a “C” for checking account.

6

To code the Depositor Account Number (DAN) for Zimbabwe, code:

  • G” is designated for Zimbabwe,

  • 16 digits of the 29-digit account number.

7

You must take action on the same business day to enter into ITS.gov all the information listed in GN 02402.458F.

You must access ITS.gov or ask a co-worker to update the required information into ITS.gov.

REMINDER: When information is not available, FRBKC rejects the payment and returns it to our agency.

G. Example of coding Zimbabwe direct deposit

The customer provides us with a signup form for Zimbabwe containing the account number: “12345678901122334455667788990.”

1. Derive the RTN

The technician enters the information for the RTN.

  • Code the RTN of 740000325

  • Code the type of account as a “C” for checking or an “S” for savings. If no account type indicated, use a “C” for checking.

2. Derive the DAN

The technician codes the DAN.

  • Start with the country code of “G” designated for Zimbabwe; and

  • Code 16 digits of the 29-digit account number “1234567890112233”

3. Obtain the following information:

  • RTN: 740000325

  • Checking

  • DAN: G1234567890112233

a. POS reflects the direct deposit information

  • DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 740000325 ACCOUNT TYPE (C/S): C

  • DEPOSITOR ACCOUNT NUMBER: G1234567890112233

  • CANCEL DIRECT DEPOSIT (Y):

  • DIRECT EXPRESS (Y):

b. The MBR reflects the following information

  • RTN- 740000325

  • DAN- CG1234567890112233

H. References

  • GN 00203.020 Identity of Claimants

  • GN 01010.255 Adjudication of Foreign Claims

  • GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization

  • GN 02402.025 Direct Deposit Post Entitlement Interview

  • GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.

  • GN 02402.205 Direct Deposit Enrollment Outside the U.S.

  • ITS.gov International Treasury Services (U.S. Treasury system)


GN 02402 TN 213 - Direct Deposit - Title II and Title XVI - 5/03/2022