Identification Number:
DI 13015 TN 27
Intended Audience:See Transmittal Sheet
Originating Office:LP DP
Title:Special CDR Issues
Type:POMS Full Transmittals
Program:All Programs
Link To Reference:
 

PROGRAM OPERATIONS MANUAL SYSTEM
Part DI – Disability Insurance
Chapter 130 – Continuing Disability
Subchapter 15 – Special CDR Issues
Transmittal No. 27, 05/07/2026

Audience

PSC: BA, CA, CS, DE, DEC, DTE, ICDS, IES, ISRA, PETE, RECONR, SCPS, TSA, TST;
OCO-OEIO: BET, BIES, CR, ERE, FCR, FDE, PETL, RECONE, RECONR;
OCO-ODO: BET, BTE, CR, CST, CT, CTE, CTE TE, DE, DEC, DS, PAS, PETE, PETL, RCOVTA, RECONE, RECONR, RECOVR;
ODD-DDS: DHU, REF;
FO/TSC: AWIC, CS, CS TII, CS TXVI, CSR, CTE, DRT, FR, OA, OS, RR, TA, TSC-CSR, WIL;

Originating Component

DP

Effective Date

Upon Receipt

Background

This transmittal updates POMS to correspond with the instructions when the DDS sends an AR request to prepare a replacement folder under the full reconstruction process.

Summary of Changes

DI 13015.030 Initially Obtaining the CPD Medical Folder

Subsection B4 revised instructions the FO will receive an AR request from the DDS. Made minor revisions throughout.

DI 13015.090 Not <Quote>Currently Disabled</Quote> - Full Replacement Folder Requested by DDS

Subsection B revised instruction the FO will receive an AR request from the DDS. Also fixed broken links and made minor revisions throughout.

DI 13015.030 Initially Obtaining the Paper Comparison Point Decision (CPD) Medical Folder

A. Background

The Social Security Administration (SSA) is required by law to periodically review the continuing eligibility of all disability beneficiaries and recipients. In performing this review (which we call a continuing disability review, or CDR), the severity of the beneficiary/recipient's medical condition at the time of the most recent favorable medical decision finding that the individual was disabled or continues to be disabled (i.e., CPD) is compared to the severity of the individual's current medical condition. Although the majority of CPD folders are electronic, there may be occasions where the CPD folder is a paper folder. In such cases, the Disability Determination Services (DDS) needs to review the prior paper folder containing the medical evidence supporting the favorable CPD to conduct a CDR. Below, we provide instructions for obtaining that prior paper folder.

B. Procedures

The procedures in this subsection discuss the actions regarding the paper CPD folder.

1. Obtaining the paper CPD folder

When a CDR selection for a Title II, Title XVI, or concurrent case occurs under the Automated Direct Release (ADR) system, see DI 13005.020A

2. Reviewing the paper CPD folder

The FO is responsible for reviewing the folder received to determine whether the necessary prior medical information is in the file. If multiple folders are received, the FO needs to examine each file to determine which folder contains the needed medical evidence. If no medical evidence is received see DI 13015.080 .

3. Unable to locate the CPD folder

If the FO is unable to locate the folder with the critical medical evidence related to the CPD, and the DDS cannot determine the individual is "currently disabled", the FO will follow the instructions Title II or Title XVI – FO Interview – Medical Folder Not Located - “Currently Disabled” Step in DI 13015.070 .

4. DDS requests a replacement folder

Regardless of title, if the FO is unable to locate the CPD folder, and the DDS finds the beneficiary/recipient is not currently disabled, the DDS will prepare an assistance request (AR) to the FO asking them to prepare a replacement folder under the full reconstruction process.

For non-CEF or cases where EDCS UAT is not appropriate, use the most expeditious way to coordinate actions in these situations, e.g. telephone, email, or fax, with email being the preferred method for assistance requests and subsequent documentation.

5. Replacement folder

The FO will prepare a replacement folder under the full reconstruction process by following the instructions Not “Currently Disabled” - Full Replacement Folder Requested by DDS in DI 13015.090 . The replacement folder must contain sufficient medical evidence/leads for the DDS to complete a medical improvement review standard (MIRS) determination.

Experience shows that when every effort is made to find a lost folder, in most cases the folder is found.

C. References

DI 13015.070 Title II or Title XVI – FO Interview – Medical Folder Not Located - “Currently Disabled” Step

DI 13015.080 Unable to Locate Medical Folder after Initial FO Search - Detective Work

DI 13015.090 Not “Currently Disabled” - Full Replacement Folder Requested by DDS

DI 40525.020 Initially Obtaining the CPD Medical Folder

DI 13015.090 Not “Currently Disabled” - Full Replacement Folder Requested by DDS

A. Introduction

The DDS will determine whether an attempt should be made to create a replacement folder.

They will consider:

  • the potential availability of old records in light of their age,

  • whether the source(s) of the evidence is/are still in operation,

  • what portions of that missing file are relevant to the most recent favorable determination/decision for example:

    • work history,

    • medical evidence from treating sources,

    • school records, or

    • results of consultative examinations, and

  • whether reconstruction efforts will yield substantial evidence of the basis for the most recent favorable medical decision.

Regardless of the DDS decision to pursue reconstruction, the Social Security Administration (SSA) will not find that the individual has medically improved based solely on the original medical evidence being lost, but SSA can redevelop that missing medical evidence and make a medical improvement review standard (MIRS) determination.

B. DDS requests a replacement folder

When the medical evidence of record does not establish the beneficiary/recipient is "currently disabled" and the DDS determines that folder reconstruction is warranted, the DDS will send an assistance request (AR) to the FO. The AR will contain:

  • The CPD date;

  • Instructions on the development needed;

  • Instructions on the forms needed; and

  • The applicable time period(s).

The DDS will establish the date of the CPD in lost folder situations per DI 28015.005B.2. and DI 28035.015. DDS would apply similar logic to determine the CPD in cases where the last favorable decision was made by an Administrative Law Judge (ALJ).

For non-CEF or cases where EDCS UAT is not appropriate, use the most expeditious way to coordinate actions in these situations, e.g. telephone, email, or fax, with email being the preferred method for assistance requests and subsequent documentation.

NOTE: The DDS allows 30 days for the FO to obtain the information requested. If the FO does not obtain the information after 30 days, the DDS will proceed to the determination.

C. Procedure – FO actions

When the FO receives an AR from the DDS requesting a replacement folder, the FO should proceed as follows:

  1. 1. 

    Contact the beneficiary/recipient for a supplemental interview addressing the beneficiary/recipient's medical condition and treating sources at the CPD (as determined by the DDS).

  2. 2. 

    Cover the 12-month period prior to the CPD in the supplemental interview, unless the DDS has given other instructions.

  3. 3. 

    If you obtain any additional queries, keep the queries with pertinent data and circle/highlight the pertinent information, e.g., on the NUMI, circle/highlight any name change and scan into the EF.

  4. 4. 

    Follow any instructions provided by the DDS in creating a full replacement folder. The DDS should be specific regarding the period of time (since onset or CPD) over which development is needed, and provide any known information about the physicians, clinics, or hospitals so the FO can make the CDR interview more successful.

  5. 5. 

    Develop or obtain any additional disability forms, data, or queries requested by the DDS. See DI 11005.016 for Forms used in Disability Claims.

  6. 6. 

    If more than six months have passed since the file was previously documented, inquire about activities of daily living, complete the observations, and provide any other information relevant to the current disposition. Obtain information without being redundant or recording unnecessary information, e.g., onset and working history already contained/reflected in the file.

  7. 7. 

    If additional claimant contact is necessary, inform the claimant by phone/notice what period of time is involved and what information is needed. For example, advise the claimant that doctor records or hospitalization data are needed from the CPD/onset date, and provide that date. This will allow the disabled individual or the individual's representative payee time to obtain data before the interview.

  8. 8. 

    Scan the information obtained into the EF or document on an SSA-5002 as appropriate.

  9. 9. 

    When the folder reconstruction is finished, complete the AR and add the reply to the certified electronic folder for DDS development of the CPD evidence and the preparation of a CDR determination using MIRS. See DI 13005.045A, DI 11010.620A.2., and DI 81010.100B.2.

D. Procedure – Potential Disability Forms

1. Adult CDRs

For adult CDRs obtain and scan the following into the electronic folder:

  • Form SSA-3368-BK (Disability Report - Adult) See DI 11005.016B.1.

  • Form SSA-3369-BK (Work History Report) (See DI 11005.025) - Try to obtain prior work history back to (earliest of) onset or last CPD, if known, up to five years.

  • Form SSA-820-F4 (Work Activity Report - Self-Employed Person) or Form SSA-821-F4 (Work Activity Report - Employee) (See DI 10505.035 and DI 10510.025);

  • Update Form SSA-454-BK (Report of Continuing Disability Interview) - (if more than six months has past since it was first secured see DI 13015.070));

  • Form SSA-827(s) (Authorization for Source to Release Information to the Social Security Administration); and

  • Any State specific Medical Releases.

  • Any forms listed in DI 11005.016B that may be used in disability cases.

NOTE: The dates shown on the SSA-3369-BK should be complete enough to determine what portion(s) of the individual's education, training, or work experience has been acquired since onset of disability.

2. Title XVI Child CDRs

For Title XVI Child CDRs, obtain and scan the following into the electronic folder:

  • Form SSA-3820-BK (Disability Report - Child) See DI 11005.016B.2.

  • Only if applicable, obtain Form SSA-3369-BK (Work History Report) as required per DI 11005.025;

  • Only if applicable, obtain Form SSA-3371-BK (Pain Report - Child) See DI 1105.016B.4.

  • Only if applicable, obtain Form SSA-820-F4 (Work Activity Report - Self-Employed Person) or SSA-821-BK (Work Activity Report - Employee) (See DI 10505.035 and DI 10510.025);

  • Form SSA-3375-BK, SSA-3376-BK, SSA-3378-BK and SSA-3379-BK (Function Report - Child) [Separate form for each age group: Birth-1, 1-3, 3-6, 6-12, 12-18.] -One of these forms must be completed whenever an SSA-3820-BK is required.( See DI 11005.016B.6, and DI 11005.035) ;

  • Form SSA-3881-BK (Questionnaire For Children Claiming SSI Benefits) See DI 11005.016B.11 ;

  • Form SSA-454-BK (Report of Continuing Disability Interview) - (if more than six months has past since it was first secured see DI 13015.070) (See DI 13005.040 regarding Child Cases));

  • Form SSA-827(s) (Authorization for Source to Release Information to the Social Security Administration (SSA)), and

  • Any State specific Medical Releases.

  • Any forms listed in DI 11005.016B that may be used in disability cases.

NOTE: The dates shown on the SSA-3369-BK should be complete enough to determine what portion(s) of the individual's education, training, or work experience has been acquired since onset of disability.

  1. a. 

    Obtain a statement concerning the dates on which prior medical decisions were made.

  2. b. 

    Obtain copies of any documents SSA has sent since initial allowance or CPD (whichever is later) dealing with prior medical decisions (e.g., notices, consultative examination scheduling letters, etc.).

  3. c. 

    Advise the individual that they may be contacted again for additional information concerning other medical sources. Assure the individual that they will not be adversely affected just because the medical folder is lost.

E. References

  • DI 10505.035 Documenting Employment Cases Using Forms SSA-821-BK (Work Activity Report - Employee) and SSA-823 (Report of SGA Determination - For SSA Use Only)

  • DI 10510.025 Documenting Self-Employment Cases Using the SSA-820-BK (Work Activity Report-Self-Employment) and the SSA-823 (Report of SGA Determination- For SSA Use Only)

  • DI 11005.016 Forms Used in Title II & Title XVI Disability Claims

  • DI 13005.040 Completion of the Form SSA-454-BK (Continuing Disability Review Report) in Adult and Title XVI Child Continuing Disability Review (CDR) Cases

  • DI 13015.070 Title II or Title XVI – FO Interview – Medical Folder Not Located - “Currently Disabled” Step

  • DI 28015.005 Two Mechanisms to Relate Medical Improvement (MI) to the Ability to Work

  • DI 28035.020 Disability Determination Services (DDS) Reconstruction of Prior Folder

  • DI 28035.025 Disability Determination Services (DDS) Reconstruction of Prior Folder Not Possible: Initially Obtaining the CPD Medical Folder

  • DI 40525.020 Initially Obtaining the CPD Medical Folder

  • DI 81010.242 Unable-to-Locate (UTL) Paper Comparison Point Decision (CPD) Folder



DI 13015 TN 27 - Special CDR Issues - 5/08/2026