Identification Number:
RM 03809 TN 4
Intended Audience:See Transmittal Sheet
Originating Office:DCO OCO OEIO DTPS
Title:Scouting - Adjusting Earnings
Type:POMS Transmittals
Program:Records Maintenance (Earnings & Enumeration)
Link To Reference:

Part RM – Records Maintenance
Chapter 038 – Earnings Discrepancies
Subchapter 09 – Scouting - Adjusting Earnings
Transmittal No. 4, 05/11/2021


Originating Component


Effective Date

Upon Receipt


This is a Quick Action Transmittal and no change to policy and procedure.

Summary of Changes

RM 03809.004 General Scouting Instructions

Updated the format for this POMS section.

RM 03809.004 General Scouting Instructions


A. If an incorrect SSN or no SSN is provided, search for the correct SSN using the source document and SSA databases

If the correct SSN is located:

  1. 1. 

    Annotate the SSN and any multiple SSN on the source document.

  2. 2. 

    Annotate the source document in the system with remarks stating "Unable to locate" the SSN.

B. Identify all unidentified EIN's or employers per RM 03809.009.

  1. 1. 

    Review the case material and compare the allegations on the incomeing correspondence with the information contained on the MEF or SSA-1826 printout.

  2. 2. 

    Scout the MEF printout per RM 03809.006.

  3. 3. 

    Perform all general or specific scouting requested or deemed necessary in accordance with the appropriate instructions contained in this chapter.

C. If any of the following conditions exist, apply the applicable procedure:

  1. 1. 

    Allegations are not met because missing SEI items are involved-Scout per RM03809.034

  2. 2. 

    Allegations are not met because of multiple postings for the same employer-Scout per RM 03809.039

  3. 3. 

    Excess credit is involved-Scout per RM 02200 ff.

  4. 4. 

    Lag earnings alleged-Scout per RM 03809.045

  5. 5. 

    If the source documentation suggests that the earnings may have been posted to the earning record incorrectly, use the appropriate scouting methods to veriy the wages per RM 03809.007.

D. After all appropriate scouting and corrective actions have been completed take the following actions:

  1. 1. 

    If the wages are correct, annotate "NAN" om the "Remarks" section of the Earnings Case Mangement System (ECMS).

  2. 2. 

    If a wage correction is requaired, annotate the "Remarks" section with the action taken and process the case to completion.


In all cases where a scouted record is unavailable, annotate the ECMS "Remarks" screen to this effect.


RM 03809 TN 4 - Scouting - Adjusting Earnings - 5/11/2021