PROGRAM OPERATIONS MANUAL SYSTEMPart RM – Records MaintenanceChapter 038 – Earnings DiscrepanciesSubchapter 03 – General InstructionsTransmittal No. 3, 06/04/2020
The POMS section should be updated to correct office name and acronyms
Summary of Changes
RM 03803.055 Incomplete Cases Requiring Development With the Field Office(s) or Other Offices
Section B. removed VA Unit and changed second sentence to read- International Benefits Office (IBO) in the Division of International Operations (DIO) etc.) to which the ED is to be sent according to the Service Area Directory.
Before following the instructions in B.-D. below, review any applicable instructions in RM 03812.003 to ensure that development with the FO is required.
Determine the FO(s) or other office(s) (, International Benefits Office (IBO) in the Division Of International Operations (DIO) etc.) to which the ED is to be sent according to the Service Area Directory. If the address of the NH is:
Known, use the address of the FO servicing the NH's address.
Unknown, use of the address of the FO servicing the address of the latest reporting employer.
If more than one FO or other office is involved (e.g.
scrambled wage case), simultaneous development can be prepared.
Complete a Processing Center Action Control System (See MSOM Part 18 Chapters 1600-1699), or the Modernized Development Worksheet (See AM 0053) to request assistance.
Diary and file the folder as follows:
Each module will maintain its own diary file.
When the request is forwarded to the FO, complete a Form SSA-6562, Diary File Card, for each developmental request. In block 1 of “pull date” section, enter a date which is 60 days from the date the request was forwarded. In the “reason for
diary” block enter “Follow up on request for
development.” If more than one FO is involved, enter the FO code.
File the folder with the SSA-6562(s) available for visual review. Folders will be maintain within modules.
Update the control system per RM 05000ff.