Identification Number:
RM 03803 TN 4
Intended Audience:See Transmittal Sheet
Originating Office:DCO OCO OEIO DTPS
Title:General Instructions
Type:POMS Transmittals
Program:All Programs
Link To Reference:

Part RM – Records Maintenance
Chapter 038 – Earnings Discrepancies
Subchapter 03 – General Instructions
Transmittal No. 4, 06/16/2020


Originating Component


Effective Date

Upon Receipt


This is a Quick Action Transmittal. These revisions do not change or introduce new policy or procedure.


Summary of Changes

RM 03803.055 Incomplete Cases Requiring Development With the Field Office(s) or Other Offices

In part B. spelled out acronym ED - Earnings Discrepancy

In Part B. C. deleted MSOM Part 18 Chapters 1600-1699 and See AM 0053

Under Note: #3- deleted information

RM 03803.055 Incomplete Cases Requiring Development With the Field Office(s) or Other Offices

  1. A. 

    Before following the instructions in B.-D. below, review any applicable instructions in RM 03812.003 to ensure that development with the FO is required.

  2. B. 

    Determine the FO(s) or other office(s) (, International Benefits Office (IBO) in the Division Of International Operations (DIO) etc.) to which the Earnings Discrepancy (ED)is to be sent according to the Service Area Directory. If the address of the NH is:

    1. 1. 

      Known, use the address of the FO servicing the NH's address.

    2. 2. 

      Unknown, use of the address of the FO servicing the address of the latest reporting employer.


      If more than one FO or other office is involved (e.g. scrambled wage case), simultaneous development can be prepared.

  3. C. 

    Complete a Processing Center Action Control System , or the Modernized Development Worksheet to request assistance.

  4. D. 

    Diary and file the folder as follows:


    Each module will maintain its own diary file.

    1. 1. 

      When the request is forwarded to the FO, complete a Form SSA-6562, Diary File Card, for each developmental request. In block 1 of “pull date” section, enter a date which is 60 days from the date the request was forwarded. In the “reason for diary” block enter “Follow up on request for development.” If more than one FO is involved, enter the FO code.

    2. 2. 

      File the folder with the SSA-6562(s) available for visual review. Folders will be maintain within modules.

RM 03803 TN 4 - General Instructions - 6/16/2020