Identification Number:
GN 01747 TN 1
Intended Audience:See Transmittal Sheet
Originating Office:ORDP OISP
Title:Agreement with Denmark
Type:POMS Transmittals
Program:All Programs
Link To Reference:
 

PROGRAM OPERATIONS MANUAL SYSTEM
Part GN – General
Chapter 017 – Totalization Benefits
Subchapter 47 – Agreement with Denmark
Transmittal No. 1, 06/24/2021

Audience

Originating Component

ODEPPIN

Effective Date

Upon Receipt

Background

The Office of Data Exchange, Policy Publications, and International Negotiations is now responsible for negotiating and implementing bilateral Social Security agreements. Accordingly, we are revising existing Totalization POMS sections to account for new component names, addresses, and workload processes. We also updated these instructions to meet the Agency's plain language requirements.

 

Summary of Changes

GN 01747.225 Requests for Status of Application for Danish Benefits

We created this new section to provide instructions for handling requests for status of applications for Danish benefits filed with the Social Security Administration, Division of International Operations in the United States.

GN 01747.225 Requests for Status of Application for Danish Benefits

A. Automatic status notice for an application for Danish benefits

When the Division of International Operations (DIO) forwards claims material (such as information about a Danish claim, certified copies of evidence, or a copy of the worker’s U.S. coverage record ) to Denmark, Benefit Earnings Technician (BET) electronically stores the claims material in the Paperless Processing Center (PPC) system in DIO before forwarding the claim to the Danish agency. The system automatically generates a notice that the BET sends to the applicant. This notice informs the applicant that DIO forwarded the claims material to Denmark.

B. Applicant requests status of a Danish claim

If an applicant contacts the Social Security Administration (SSA) for status of his or her claim for Danish benefits and states that he or she has not received notification that DIO forwarded the claim to the Danish agency, check the PPC system. NOTE: Field offices are able to check the PPC system through the Paperless ROQS (Read Only Query System), accessible via iMain.

1. PPC does not show that DIO forwarded the claim to Denmark

If PPC does not show that DIO forwarded the claim to Denmark, advise the applicant to write directly to DIO at the following address:

Social Security Administration
OEIO - DIO
P. O. Box 17769
Baltimore, Maryland
USA

2. PPC shows that DIO forwarded the claim to Denmark

If PPC shows DIO forwarded the claim to the Danish agency, advise the applicant to contact the Danish agency directly. Applicants can find Danish contact and other information online at:

  • Socialministeriet (Ministry of Children, Gender Equality, Integration and Social Affairs)

  • Arbejdsmarkedets Tillaegspension (ATP) (Labor Market Supplementary Pension Scheme)

    DIO is unable to determine the status of a Danish benefits claim after a technician forwards the claim to Denmark. For more information about status requests for Totalization claims, see GN 01702.520.


GN 01747 TN 1 - Agreement with Denmark - 6/24/2021