PROGRAM OPERATIONS MANUAL SYSTEMPart GN – GeneralChapter 017 – Totalization BenefitsSubchapter 53 – Totalization Agreement Between the United States and the Slovak RepublicTransmittal No. 1, 07/09/2021
The Office of Data Exchange, Policy Publications, and International Negotiations is now responsible for negotiating and implementing bilateral Social Security agreements. Accordingly, we are revising existing Totalization POMS sections to account for new component names, addresses, and workload processes. We also updated these instructions to meet the Agency's plain language requirements.
Summary of Changes
GN 01753.225 Requests for Status of Applications for Slovak Benefits
We updated this section of policy to account for changes to the process for handling requests for status of applications for Slovak benefits filed with the Social Security Administration, Division of International Operations.
When the Division of International Operations (DIO) forwards claims material (such as information about a Slovak claim, certified copies of evidence, or a copy of the worker’s U.S. coverage record) to the Slovak Republic, the Benefit Earnings Technician (BET) electronically stores the claims material in the Paperless Processing Center (PPC) system in DIO before forwarding the claim to the Slovak agency. The system automatically generates a notice that the BET sends to the applicant. The notice informs the applicant that the claims material was forwarded to the Slovak Republic.
If an applicant contacts the Social Security Administration (SSA) for status of his or her claim for Slovak benefits and states that he or she has not received notification that DIO forwarded the claim to the Slovak agency, check the PPC system. NOTE: Field offices are able to check the PPC system through the Paperless ROQS (Read Only Query System), accessible via iMain.
If PPC does not show that DIO forwarded the claim to the Slovak Republic, advise the applicant to write directly to DIO at the following address:
If PPC shows that DIO forwarded the claim to the Slovak agency, advise the applicant to contact the Slovak agency directly. Applicants can find contact and other information online at:
sociálnych vecí a rodiny (Ministry of Labour, Social Affairs and Family)
Sociálna poisťovňa (Social
DIO is unable to determine the status of a Slovak claim after a technician forwards the claim to Slovak Republic. For more information about status requests for Totalization claims, see GN