Identification Number:
RM 03803 TN 7
Intended Audience:See Transmittal Sheet
Originating Office:DCO OCO OEIO DTPS
Title:General Instructions
Type:POMS Transmittals
Program:All Programs
Link To Reference:

Part RM – Records Maintenance
Chapter 038 – Earnings Discrepancies
Subchapter 03 – General Instructions
Transmittal No. 7, 07/28/2020


Originating Component


Effective Date

Upon Receipt


This POMS section should be updated to improve the content for readability and tone.


Summary of Changes

RM 03803.022 Incomplete Case - Definition

Made minor changes to improve readability.

RM 03803.022 Incomplete Case - Definition

  1. A. 

    Consider a case to be “incomplete” if:

    1. 1. 

      There is a question of whether the alleged employment or self-employment is covered under the Act, or

    2. 2. 

      The individual insists that we investigate, or

    3. 3. 

      The reported earnings cannot be considered to be in agreement under the rules for a “complete” case, or

    4. 4. 

      There is no record of the alleged earnings.

  2. B. 

    The most common examples of “incomplete” cases are below:

    1. 1. 

      Earnings reported are not in agreement.

      1. a. 

        The earnings reported are not in exact or substantial agreement, and:

        1. 1. 

          The period is pre-lag, and

        2. 2. 

          The time limitation has not expired with respect to the alleged periods.

      2. b. 

        The earnings reported are not in exact agreement, and:

        1. 1. 

          Evidence has been submitted and the difference between the earnings reported and the earnings on the evidence is equal to or greater than the amount required to establish a quarter of coverage for the year in question, or

        2. 2. 

          The individual insists that we investigate.

    2. 2. 

      The earnings was not reported for a pre-lag period, and the time limitation has not expired.

    3. 3. 

      The earnings was not reported for a period in which the time limitation has expired, but an exception exists that allows correction of the earnings record, and:

      1. a. 

        The individual furnished sufficient evidence to establish a reasonable probability that the unreported wages were reported, or

      2. b. 

        The employer consented to furnish primary evidence of wages, or

      3. c. 

        The individual states he/she filed an SE report within the time limitation.

    4. 4. 

      A coverage question is involved arising from an actual earnings discrepancy case or from an allegation by the inquirer.

    5. 5. 

      A NH denies being employed by one or more employers who reported wages for him/her.

    6. 6. 

      Both annual agricultural wages and quarterly wages in the same year, from the same employer, but not necessarily the same EIN, exceed the allegation and, the excess is exactly or approximately equal to the quarterly postings.

    7. 7. 

      Earnings alleged were canceled.

    8. 8. 

      The individual states he/she erroneously reported SEI, and his/her earnings were actually from services as an employee.


      The name of the employer or the amount of earnings are not required before we will investigate.

    9. 9. 

      An amount of SEI is credited to the record, and the individual alleges either all or a portion of the SEI should be credited to another individual.

    10. 10. 

      The individual claims his/her self-employment was not covered, or raises a question as to the coverage of the self-employment or the creditable SEI.

RM 03803 TN 7 - General Instructions - 7/28/2020