Identification Number:
RM 00207 TN 5
Intended Audience:See Transmittal Sheet
Originating Office:ORDP OISP
Title:Pending Claim in the FO
Type:POMS Transmittals
Program:All Programs
Link To Reference:
 

PROGRAM OPERATIONS MANUAL SYSTEM
Part RM – Records Maintenance
Chapter 002 – The Social Security Number, Policy and General Procedures
Subchapter 07 – Pending Claim in the FO
Transmittal No. 5, 08/04/2020

Audience

PSC: CA, CS, ICDS, IES, ISRA, RECONR, SCPS, TSA, TST;
OCO-OEIO: BTE, CAQCR, CR, CTE FCR, PETL, RECONR;
MAMPSC: CA, CR, DMS, IES11, ISRA, OAS, RECON;
FO/TSC: CS, CS TII, CS TXVI, CSR, CTE, DRT, DT, FR, OA, OS, RR, TA, TSC-CSR;

Originating Component

OISP

Effective Date

Upon Receipt

Background

This is a Quick Action Transmittal. These revisions do not change or introduce new policy or procedure.

Summary of Changes

RM 00207.001 SSN Unknown for Worker in Claims Case - General

Subsection A Correct a typographical error in the first sentence.

Subsection B

  • In support of Information Technology Modernization (IT Mod), the Numerical Identification "NUMIDENT" query was replaced with a new web-based query on October 20, 2018. This transmittal updates references to the NUMIDENT Query with plain language descriptors.

  • In support of Information Technology Modernization (IT Mod), the Alpha-index query was replaced with a new web-based Alphabetical Identification (Alphident) Query on June 29, 2019. This transmittal replaces obsolete references to "alpha-index query" with "Alphabetical Identification (Alphident) Query."

  • Corrected a typographical error in the second bullet point.

RM 00207.001 SSN Unknown for Worker in Claims Case - General

A. Introduction

Without the worker's SSN, FOs cannot request earnings records. The FO must locate an existing number or assign a new one before transmitting an earnings record request.

B. Procedure

Determine an existing SSN from:

If you cannot locate the SSN via queries, ask whether the SSN could be on record with a local source such as a former employer. If so, encourage the claimant to contact the source immediately for the SSN.

If you are unable to locate an SSN, obtain an SS-5 to assign one.

NOTE: Foreign claimants often will not know the SSN of the worker on whose record they are applying for benefits. Even if an SSN is known, do not overlook the possibility of multiple numbers.


RM 00207 TN 5 - Pending Claim in the FO - 8/04/2020