New York cases are assigned 8-digit WCB case numbers. The case number format:
DYYSSSSS: ‘D’ is the code for WC district office, ‘YY’ is the year the case was indexed, and ‘SSSSS’ is a 5-digit sequence number beginning with 00001 on January 1. However, for volunteer firefighters, the case number would start with F and have only a 4-digit sequence number (FDYYSSSS); and for volunteer ambulance workers, it would start with ‘A’ (ADYYSSSS).
There are cases where we need to see material that’s been ‘archived’ in NY’s online records. In this case, you can write to the State to request that they restore the file.
Write to them at:
New York State Workers' Compensation Board
PO Box 5205
Binghamton NY 13902-5205
Be sure to include the injured worker's name, address, SSN, and WC case number (the name of the employer and the carrier also help) and ask them to “restore” the workers’ compensation information (be sure to use the term
The WCB generally responds in about 3 weeks. The documents are either mailed to us, or restored electronically to the WCB website. If your diary has matured, first check the WCB website to see if the documents were loaded; if they weren't, check to see if they were mailed as paper and/or scanned into the Paperless Processing System, the CEF, or NDRED.
NOTE: Enter the 8-digit WCB specific case number in the claim number field of the WCCL or WPCL screen in ICF in addition to the insurer's claim number in the format of WCB Claim # / claim #. If both specific case number and claim number does not fit, use the WCB specific case number for future verification of payments and add a special message with the insurer's claim number.